Highly Energetic Restoration Customer Experience Specialist

Description

• Responsible for clear and efficient project communication with the customer and project stakeholders
• Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
• Review and validate job site documentation
• Create preliminary scopes of work to be passed on to estimating team
• Participate in the after-hours on call rotation (Additional compensation will be provided)
• Daily project(s) oversight to include monitoring status, audit, and work-in-progress

Requirements

• Ability to multitask and to remain detail orientated
• High school diploma/GED (preferred)
• At least 4 year of sales and/or customer service
• Own all aspects of the customer experience from the office process
• Must be knowledgeable in relevant computer applications
• Previous Restoration Experience (preferred)

Benefits

• Life insurance
• Internal promotional opportunities
• Critical illness & accident plans
• Equipment and tools provided
• Health, dental, & vision insurance plans
• Uniforms provided
• Career progression
• Sick, vacation, and holiday pay (PTO)
• Flexible work life balance
• Paid training

Training + Development

Interview process

Visa Sponsorship

Security clearance