Supervisor

Description

• Lead and support a team of operatives, providing guidance, coaching, and performance management
• Liaise with client representatives, subcontractors, and suppliers to coordinate service delivery
• Enforce HR policies including attendance, conduct, and grievance procedures
• Supervise day-to-day delivery of Repairs and maintenance works across Tenanted properties
• Ensure all activities reflect company values and maintain a professional image at all times
• Conduct occasional site visits to monitor progress, resolve issues, and ensure client satisfaction
• Will complete job costing and billing
• Effective programming of works to ensure that strict contract deadlines are met
• Provide cover for other supervisors during absence or peak periods
• Use system reports to track performance, resource deployment, and asset condition
• Carry out quality inspections and ensure corrective actions are implemented where necessary
• Oversee material usage and procurement to ensure cost-effective operations
• Monitor and maintain company assets including vehicles, tools, PPE, and van stock
• Attend toolbox talks, training sessions, and formal company meetings
• Ensure full compliance with Health & Safety regulations, COSHH, and company procedures
• Allocate resources and operatives effectively to meet service targets and contractual obligations
• Manage work schedules and priorities to minimise disruption to residents
• Ensure all works are completed safely, efficiently, and to required quality standards
• Assist with budget control, forecasting, and identifying operational efficiencies
• Support contract mobilisation, compliance audits, and service improvement initiatives
• Identify training needs and coordinate development opportunities for team members

Requirements

• Full, valid UK driving licence
• Previous experience in a trade position and experience in a repairs and maintenance supervisor role.
• Decisive decision-making under pressure
• Proven track record of managing, monitoring, recording, and reporting Health & Safety and compliance activities
• Strong understanding of Health & Safety regulations, including COSHH
• Problem-solving mindset with a results-driven approach
• Ability to lead, mentor, and develop teams
• Working knowledge of Schedule of Rates
• Ability to negotiate and influence across teams and stakeholders
• Strong customer focus and commitment to service excellence
• IT literate with confident oral and written communication skills
• Strong planning and organisational abilities
• Excellent interpersonal and communication skills

Benefits

• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
• Company Van, Fuel Card, and Uniform
• 25 days annual leave plus bank holidays

Training + Development

Interview process

Visa Sponsorship

Security clearance