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Bilingual Accounting Support Analyst
Compass Group Canada
Leading Canadian foodservice & support services provider across diverse sectors.
Analyser les besoins du côté des systèmes et des utilisateurs, documenter les problèmes liés aux systèmes, déterminer des solutions pour les problèmes émergents et s’assurer d’un suivi en temps opportun.
Serve as an integral member of our accounting systems support team
Élaborer et préparer de la documentation procédurale pour les applications de comptabilité.
Manage emails and voice mail related to accounting applications
Follow up with field when locations are not using appropriate accounting applications
Train new users and troubleshoot on CIMS and ORBIT
Analyze system and user needs, document system issues, identify solutions for emerging issues and ensure timely follow up
Act as subject matter expect for Compass operations group and lead escalations from team members on how to use field accounting applications
Communicate application problems and issues to management and define technical issues
Devise and prepare procedural documentation for accounting applications
Assurer le suivi sur le terrain lorsque des applications de comptabilité appropriées ne sont pas utilisées dans les installations.
What you bring
jd edwards
problem solving
diploma in accounting
bilingual
microsoft office
accounting experience
Une expérience avec les systèmes JD Edwards, ORBIT et SGFC est considérée comme un atout.
Excellent analytical and problem solving skills
Former de nouveaux utilisateurs et offrir des services de dépannage pour les systèmes SGFC et ORBIT.
Ability to work in a fast paced, constantly changing environment
Communiquer les questions et les problèmes liés aux applications à la direction et définir les problèmes techniques.
Excellentes compétences analytiques et de résolution de problèmes.
Faculté de trouver un équilibre entre responsabilités individuelles et d’équipe.
Strong customer service, interpersonal and verbal and written communication skills
Expérience de trois (3) ans dans un environnement comptable informatisé.
Diploma in Accounting or equivalent
Agir à titre de membre à part entière de notre équipe de soutien des systèmes de comptabilité.
Agir à titre d’expert en la matière pour le groupe de l’exploitation de Compass et diriger les interventions des membres de l’équipe quant à la façon d’utiliser les applications de comptabilité sur place.
Able to balance team and individual responsibilities
Excellentes aptitudes en service à la clientèle, interpersonnelles et en communication orale et écrite.
Gérer les courriels et les messages vocaux liés aux applications de comptabilité.
JD Edwards, ORBIT and CIMS experience an asset
Bilingual in French and English
Capacité à faire des heures supplémentaires au besoin.
Capacité à travailler dans un environnement dynamique et en constante évolution.
Proficient working knowledge of Microsoft Office programs
Bonne maîtrise et connaissances pratiques des programmes de Microsoft Office.
Three (3) years’ experience in a computerized accounting environment
As a subsidiary of FTSE-100 Compass Group PLC, the company benefits from a global workforce of over half a million employees, supporting its Canadian operations.
£42 bn
revenue
The company leverages the global scale of Compass Group PLC, which generates £42 billion in annual revenue, to power its Canadian service offerings.
2,300+ locations
sites nationwide
The company operates across Canada's diverse environments, from urban centers to remote resource sites, covering over 2,300 locations.
Born from five decades of Canadian expertise, the company quietly became the nation’s go‑to foodservice and support provider.
Their work spans bustling arenas and museums, corporate cafés, boardrooms, hospitals, schools, senior living, oil‑rig camps, airports and remote worksites.
They project‑manage everything from menu design to janitorial services, security, pest control, and building maintenance—crafting turnkey hospitality solutions.
Typical engagements include managing food and facility services on oil platforms, remote resource camps, large academic campuses and elite sports venues.
They stand out by marrying cutting‑edge tech with hands‑on service, continually innovating in efficiency and guest experience.
Culture + Values
Environment + Sustainability
Net Zero by 2050
Planet Promise Commitment
Committed to achieving net-zero greenhouse gas emissions by 2050.
24% Lower GHG
Reusable Packaging Impact
Reusable packaging initiative reduces greenhouse gas intensity by 24% across Ontario locations.
244,000 kg GHG Diverted
Emissions Reduction in Canada
Successfully diverted 244,000 kilograms of greenhouse gas emissions in Canada in 2023.
931,128 Litres Saved
Water Conservation Efforts
Saved 931,128 litres of water in Canada in 2023 through sustainability initiatives.
Member of Canadian Roundtable for Sustainable Beef as of June 2024
Launched Stop Food Waste Day and proprietary Waste Not 2.0 food-waste tracking tech aiming for 50% food-waste reduction by 2030
Global actions include transition to 100% electric fleet, switch to renewable electricity, low-carbon/plant-based menus, regenerative agriculture sourcing, deforestation-free supply chains, and packaging/food-waste/compensation initiatives
Inclusion & Diversity
Launched an Inclusion and Belonging strategy embedded across the business
Culture praised for fairness regardless of background—age, gender, sexual orientation, race or ethnicity
HELLO onboarding ensures every new associate feels welcomed from day one (30‑60‑90 day approach)
Recognized for ‘Inclusive Culture’ in Trust Index surveys across multiple years
DEI councils host leadership panels and events (e.g., Black History Month, Indigenous chats); critical materials translated into multiple languages
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