Director of Administration - Beverly West

Description

The Director of Administration oversees daily administrative operations for assigned properties and provides high‑level support to the General Manager. This role acts as a key point of contact for residents, Board members, vendors, and onsite staff, ensuring accurate records, timely communication, and smooth office functions. Compensation ranges up to $80,000, based on experience.

• Support General Manager with administrative and operational tasks.
• Provide assistance to the Board of Directors per GM instructions.
• Serve as primary contact for residents, handling inquiries promptly.
• Coordinate and distribute election materials, notices, and agendas per regulations.
• Record and distribute minutes for Board and committee meetings.
• Process invoices, billing, and payments; track approvals.
• Administer contracts, maintain files, and track renewals.
• Maintain organized electronic and physical records.
• Communicate regularly with onsite staff to support operations.
• Streamline office workflows for efficiency and compliance.
• Manage incoming calls, emails, and correspondence.
• Help schedule employee shifts.
• Manage HOA, Board, and office calendars, ensuring timely tasks.
• Order and replenish office supplies.

Requirements

• Age 18+ with successful background check and drug screening.
• High School diploma required; Bachelor’s degree preferred.
• Experience in property management or HOA administration preferred.
• Strong organizational, time‑management, and administrative skills.
• Excellent customer service and interpersonal communication.
• High attention to detail and ability to handle multiple priorities.
• Proficient with Microsoft Office, Zoom, and building‑management software.
• Ability to manage confidential information discreetly.
• Knowledge of invoicing, billing, and contract administration.
• Basic bookkeeping and accounting competence.
• Professional written and verbal communication.
• Strong problem‑solving and follow‑through abilities.
• Ability to work independently and collaborate with teams.
• Customer‑focused, calm, and professional demeanor.
• Ongoing hospitality and property‑management training.

Benefits

Employees enjoy a competitive benefits package that includes medical, dental, vision, pet insurance, a 401(k) with company match, and life and disability coverage, along with generous paid time off for vacation, sick leave, and holidays. Ongoing hospitality and property‑management training, as well as clear pathways for career growth, ensure staff have the tools and opportunities to excel. Action invests in technology, infrastructure, and training to help team members succeed while feeling heard and valued.

• Comprehensive health benefits and paid time off for qualified employees.
• Career growth and advancement opportunities.

Training + Development

Interview process

Visa Sponsorship

Security clearance