Wastewater Operations Supervisor
American Water
Supervises wastewater operations, staff, maintenance, compliance, and performance.
23 days ago ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Lexington, KY
Onsite
Company Size
6,800 Employees
Service Specialisms
Water Treatment
Water Distribution
Environmental Services
Infrastructure Management
Water Resources Management
Sector Specialisms
Water Quality
Wastewater Service
Infrastructure
Water Treatment
Water Distribution
Water Testing and Analysis
Water Resources
Regulatory Compliance
Role
What you would be doing
operations supervision
security implementation
data reporting
preventive maintenance
facility construction
operator certification
- Supervise operational and business processes to ensure that American Water policies are followed, best practices are implemented, and internal/external reporting requirements are satisfied.
- Responsible for frontline decision making to ensure efficient operations and customer satisfaction
- Day-to-day implementation of security efforts at all wastewater production facilities.
- Record, compile and provide operating data to track the financial performance of production operations.
- Participate in the resolution of union and/or non-union labor issues.
- Supervise a team of front-line staff engaged in production wastewater operations.
- Implement a preventative maintenance program for capital assets that provides OPEX savings and defers CAPEX spending, where possible.
- Coordinates the construction of new and/or upgraded production facilities in accordance with approved CAPEX budget.
- Supervise daily activities to ensure that adequate quantities of treated wastewater meeting all regulatory standards are provided to customers at all times.
- Schedule training and development activities to ensure that personnel obtain and maintain appropriate operator certifications from regulating agencies.
What you bring
microsoft office
bachelor's degree
wastewater license
wastewater processes
team management
regulatory knowledge
- Previous experience managing teams, projects, or departments is required
- Knowledge of the regulated water business and the regulations impacting the business is preferred
- Two (2) years of relevant experience in wastewater utility.
- Bachelor’s Degree in operational discipline, management, or related technical discipline preferred
- Knowledge of wastewater processes and operational areas, including treatment plants and collection systems
- Demonstrated ability to lead, mentor, and develop staff
- Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook)
- Wastewater experience required
- Wastewater License preferred
- Requires weekly local travel within the region as needed
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
Since 1886
Year Established
The company was founded in this year, marking the beginning of its journey in water and wastewater services.
14M+ People
Serve Millions Daily
The company delivers water and wastewater services to over fourteen million people across the United States.
24 States
National Presence
The company operates and provides essential water services in a significant portion of the U.S., covering two dozen states.
130+ Years
Legacy of Excellence
With over a century of experience, the company has built a reputation as a leader in water systems and operations.
- Provides vital water and wastewater services, ensuring communities have access to clean water.
- Has a long history of managing water infrastructure in partnership with municipalities.
- Recent projects include modernizing infrastructure, expanding service coverage, and improving water treatment facilities.
- Known for innovation in water management, offering sustainable solutions to modern water challenges.
- A trusted provider for residential, commercial, and industrial customers across the U.S.
- Safety first – safety is our top focus for every employee, customer and community we serve.
- Trust, dignity & respect – being dependable, honest, transparent and accountable; ensuring everyone is acknowledged, heard and empowered to thrive.
- One team – leveraging our size, scale and expertise to act as a cohesive team working towards a greater purpose.
- Environmental leadership – delivering clean, safe, reliable and affordable services while acting as a trusted steward of our most precious resource.
- High performance – committed to excellence in everything we do, executing to the best of our abilities and addressing issues quickly and transparently.
75% reduction
Injury Rate Improvement
The injury rate has been reduced by 75% since 2018, demonstrating a strong commitment to workplace safety.
20 billion kWh
Solar Energy Generation
Deployment of solar panels at six treatment facilities generates approximately 20 million kWh annually.
6.4 billion gallons
Water Saved
Leak-detection technology has prevented the loss of 6.4 billion gallons of water per day over five years.
≤1%
Affordable Water Bills
Average residential bills are capped at ≤1% of median household income, ensuring affordability.
- Medium‑term GHG goal: reduce scope 1 and 2 emissions by 50% by 2035 from a 2020 baseline.
- Long‑term GHG goal: achieve net zero scope 1 and 2 emissions by 2050.
- Water delivery efficiency: by 2035, reduce water delivered per customer 15% vs 2015 baseline.
- Water system resilience: by 2030, increase Utility Resilience Index by 10% vs 2020 baseline.
- Drinking water quality compliance tied to employee compensation via Annual Performance Plan.
- Infrastructure investment: billions annually, including $28–32 billion over ten years to modernize assets, boost resiliency, reduce leaks and enhance water quality.
- In 2022, water‑line replacement rate was 136 years—well ahead of nearly 200‑year industry average.
#11 Ranking
Forbes Best Employers for Diversity
Recognized as one of the top employers for diversity in the U.S.
4 Years
Consistently top-scoring utility in the Disability Equality Index.
2022 Pay Equity
Conducted a comprehensive pay equity analysis across the organization.
Four Consecutive Years
Included in the Bloomberg Gender Equality Index for four years.
- Chief Inclusion Officer (dual-reporting to CEO & CHRO) leads ID&E strategic plan.
- Inclusion & Diversity Advisory Council provides governance and guidance for ID&E efforts.
- Four employee business resource groups launched: female empowerment; Black/African American; LGBTQ+; caregivers & disability.
- Social-goal tracking includes % female and racial/ethnic diversity based on self-identification.
- Annual Performance Plan includes Employee Diversity as performance metric.
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