Service Supervisor

Description

• Responsible for team and individual training and professional growth.
• Ensure that the performance of the team meets key indicators.
• Providing excellent customer service by being a first point of contact for clients on site.
• Provide leadership and organisational management to a team of up to 8 fire technicians.
• Planning and support for progression towards any role within Chubb.
• Managing material levels and ensuring that the inventory is at correct levels.
• Ensuring workload and responsibilities are shared across the field service team.

Requirements

• Australian Citizenship or Australian Permanent Resident (PR).
• Professional, proactive, can-do attitude and a willingness to learn and develop skills as required.
• A construction industry White Card and Open Cable Licence (or the ability to obtain).
• Demonstrated experience leading and managing a team of field fire technicians.
• Self-motivated with the ability to work in an unsupervised environment.
• Current Electrical Licence is preferred or willing to obtain with in-house training.
• Well-developed communication (written and verbal) and interpersonal skills
• Current Australian Drivers Licence.
• Proven track record in meeting KPI’s and an understanding and ability to read profit and loss statements.
• A solid knowledge of the applicable Australian Standards relevant to Fire detection systems, installation, and maintenance.
• Fire detection Systems Installation and Sales Tender process and experience.
• A strong technical background in electrical service in the Fire Protection industry.
• An experienced Service Supervisor, with a proven track record of managing people and teams

Benefits

• Great team and branch culture.
• Working for a global organisation which brings job stability and where you are treated like family.
• Career building opportunity
• Excellent remuneration package for the right candidate
• Access to Chubb People Matters - an employee discount platform with access to hundreds of discounts from health, groceries, electronics and more.

Training + Development

Interview process

Visa Sponsorship

Security clearance