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Damage Specialist
Project Resources Group, Inc.
Investigate utility damage sites, interview parties, document findings, and aid claims.
2d ago
$48,000 - $52,000
Intermediate (4-7 years)
Full Time
Charlotte, NC
Field
Company Size
700 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Cable
Telephony
Construction
Utility
Back Office Processing
Technical Support
Network Infrastructure
Application Development
Role
What you would be doing
site investigation
client relations
damage interviews
photo capture
safety protocols
claims assistance
- Arrive on-site for underground and aerial power and gas utility investigations.
- Develop a professional working relationship with the client, their contractors, technicians, management team, and other personnel.
- Conduct interviews at damage sites with contractors, technicians, witnesses, police, homeowners, etc.
- Photograph and process the damaged scene to accurately portray and determine liability.
- Take precautions always to utilize safety protocols.
- Assist the Claims Recovery team post-investigation.
What you bring
microsoft word
driver's license
telephone experience
cable familiarity
analytical
communication
- Must be willing and able to utilize a personal vehicle for work-related travel as required.
- Previous experience in the telephone industry, including equipment and job costing is highly desirable
- Familiarity with the cable industry and/or utility locating industry
- Proven ability to multitask and effectively manage time in a dynamic environment
- Proficient in Microsoft Word and comfortable using public or shared computer systems
- Background in business operations with a strong attention to detail
- Ability to drive a personal vehicle to various damage sites, including daytime and nighttime travel.
- Ability to walk and work on uneven terrain and in varying weather conditions.
- Ability to occasionally lift and carry up to 25 pounds.
- Must possess strong written and verbal communication skills.
- Understand and utilize State Dig Laws and Statutes, excavator requirements, and NESC standards.
- Ability to bend, stoop, or reach as necessary to perform essential job duties.
- Must possess a valid and current driver’s license, reliable personal vehicle suitable for representing the company, and auto insurance meeting both federal and state requirements, with minimum auto liability coverage of 100/300/100 for bodily injury and property damage.
- Ability to sit, stand, and walk for extended periods.
- Strong analytical and logical reasoning skills
- Additional perks such as company-paid life insurance, and other supplemental insurances available
- National mileage reimbursement for vehicle use
- Short-term disability coverage after 1 year
- 401(k) retirement plan, with company match after 1 year
- Paid time off and holidays
- Medical, dental, and vision coverage for employees and dependents
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
$300M
Annual Revenue
Generated from telecommunications and utility infrastructure projects.
700 Employees
Workforce Size
Supporting a diverse range of technical and support roles.
- Began as a specialist in complex telecom and utility infrastructure projects.
- Managing multi-market initiatives with a nationwide presence.
- Tackling large-scale fiber builds, cell-tower backhaul, and construction projects.
- Investigating third-party incidents and recovering repair costs efficiently.
- Integrating back-office processing, technical support, app development, and network infrastructure services.
- Clients include major cable, telecom, broadband, and utility companies seeking streamlined delivery.
- Combines field expertise with quality-control systems to keep projects on time and within budget.
- Nationwide presence enables rapid deployment for disaster recovery and infrastructure expansion.
- Known for handling unusual challenges like forced relocations and microtrenching in dense urban zones.
- Collaborative teamwork
- Customer-focused approach
- Commitment to excellence
- Integrity and transparency
- Innovation-driven mindset
- Continuous improvement
Net zero by 2030
Carbon Emissions Target
The company aims to achieve net zero carbon emissions by 2030 through strategic sustainability initiatives.
- Committed to reducing carbon footprint
- Implementation of energy-efficient systems and solutions
- Use of sustainable materials in projects
- Ongoing efforts to optimize resource usage
- Equal opportunity employer
- Supportive of gender diversity in leadership roles
- Focus on inclusive hiring practices
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