Continuous Learning: Winback Sales Reps are expected to stay current with our evolving product and service offerings, industry trends, and sales techniques. Continuous learning and adaptation to changing market conditions are essential for achieving and maintaining success in this role.
Effective Communication: Winback Sales Reps must be able to explain complex product offerings in a simple and persuasive manner, ensuring that customers fully understand the value of resigning with Vivint and how they address their unique needs.
Grit and Resilience: Winback Sales Reps must possess the determination and resilience to overcome challenges, handle rejection, and persevere in the face of obstacles, ultimately driving their success in creating new customer accounts.
Must obtain a Burglar Alarm License through the Division of Occupations and Professional Licensing with the State of Utah (paid for by Vivint)
Must be at least 18 years old
Proficient with basic computer functions and ability to utilize software, databases, scripts, and other tools appropriately
Prior sales experience is a plus
Consistent Sales Performance: A successful Winback Sales Rep is expected to consistently meet or exceed monthly and quarterly sales targets, demonstrating a track record of delivering results and contributing to Vivint’s revenue growth.
Benefits
Daily lunch and drinks on site
Medical/dental/vision/life coverage & 24/7 Medical Hotline
Paid holidays and flexible paid time away
Employee/Friends/Family Discounts
401(k) + Employer Match
Onsite health clinic, gym, gaming tables
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
periodic random drug testing and post‑accident or reasonable suspicion testing required.
Company
Overview
Founded 1999
Year Established
The company was established as a small home security business and has since grown into a leader in smart home technology.
Provides integrated home security, energy management, and automation systems.
Known for innovative use of technology to simplify and enhance everyday living for homeowners.
Offers smart locks, solar panels, and energy-efficient solutions with a strong presence in North America.
Focuses on creating sustainable, user-friendly solutions to help customers manage their homes effectively.
Specializes in reducing energy consumption and promoting home security with the latest technological advancements.
Culture + Values
Honesty and integrity come first – Do the right thing.
Customer obsession is our advantage – A relentless passion to serve the customer.
Innovation is essential – Today's innovation is tomorrow's lifeblood.
We win together – Individuals win games; teams win championships.
Exceptional is expected – Talk is cheap: create value, not just motion.
We give back – Helping people is core to our DNA.
Environment + Sustainability
75% recyclable materials
Sustainable Manufacturing
Products are made using materials that can be recycled.
50% waste reduction
Waste Management Goal
Commitment to reducing manufacturing waste by half by 2025.
2013 Sustainability Award
Industry Recognition
Recognized for innovative green building and solar energy solutions.
1 Zero Energy Home
Sustainable Housing Achievement
Completed the first net-zero energy prototype as of August 2023.
Vivint Solar enables real-time solar monitoring through an app (launched November 28, 2022).
The 'Zero Home' prototype utilized recycled building materials.
Inclusion & Diversity
38% Ethnically Diverse
Employee Diversity
Percentage of employees who self-identified as ethnically diverse.
19% Female Employees
Gender Representation
Percentage of employees who self-identified as female.
84% Employee Satisfaction
Workplace Quality
Percentage of employees who said the workplace is great to work at.
Top 100 Workplaces
Employee Recognition
Ranked among Newsweek’s Top 100 Most Loved Workplaces in 2022.
Established ERGs & Diversity Council: Vivint Pride, Vivint Veterans, Vivint Women, Vivint EDGE.
Named to Forbes’ America’s Best Employers for Diversity in 2019 and 2020.
Certified Great Place to Work in 2019.
Published formal policies and training on race & equity education and inclusion.