Business Analyst - Telecommunications

Description

• Maintain and update process documentation as changes occur throughout the project lifecycle
• Analyse and map future state ("to-be") process documentation
• Develop clear and concise documentation, including process flows, work instructions, and standard operating procedures
• Facilitate meetings to elicit requirements and validate process documentation
• Collaborate with managers and SMEs to gather and document detailed business processes and work instructions
• Support the implementation of process changes and provide training to relevant stakeholders as needed
• Ensure that all documentation is aligned with organisational standards and best practices to ensure consistency across the organisation
• Identify opportunities for process improvements and provide recommendations to enhance efficiency and effectiveness, contributing to the overall success of the T-CUP
• Assist in the development of project plans, timelines, and status reports

Requirements

Offer of employment is strictly subject to successful background (pre-employment screening) and criminal history check. VicTrack is an equal opportunity and human rights employer.

The Business Analyst will play a critical role in supporting the T-CUP program by working closely with managers and subject matter experts (SMEs) to document business processes and work instructions. This role requires a detail-oriented individual with strong analytical skills and the ability to communicate effectively with various stakeholders.

• Tertiary qualification in Commerce, Business or Engineering would be desirable
• Certification in PRINCE2, PMP or similar
• Proven experience as a Business Analyst, preferably within the telecommunications industry

Benefits

The challenges of our fast-growing sector put our people at the front of some of Victoria's most exciting projects in telecommunications, property development and project delivery - with job opportunities as diverse as our organisation.

• 16 weeks paid parental leave (36 unpaid)
• Training and development opportunities to help you grow and develop your career
• Stable work environment - Victorian Government state-owned enterprise
• 17.5% leave loading
• Flexible work environment | hybrid work
• Free access to on-site gym and end of trip facilities
• Comprehensive health & wellness programs

Training + Development

Interview process

Visa Sponsorship

Security clearance