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Assistant Facility Manager
Jll
Manage outsourced facilities services, staff, vendors, and reporting for client buildings.
3d ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Gurgaon, Haryana, India
Onsite
Company Size
102,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
contract management
service inspections
helpdesk support
tender documentation
health safety
client satisfaction
- Participate in Emergency Evacuation procedures including crisis management and business continuity.
- Develop and manage succession plans and appraisals for all direct reports.
- Actively seek to train subordinates in all aspects of the non- technical services.
- Contribute to the Monthly Management Report to client and other reports as required.
- Delivery of Agreed Initiatives as per Client/Jones Lang LaSalle Initiatives Road Map.
- Effectively manage the mailroom services to ensure an on time deliverable system
- Managing all outsourced service contracts and Jones Lang LaSalle personnel, including inspections and quality management of service delivery – this includes all Cleaning functions/ Security/ Administration/ Reception/ Helpdesk/ Pantry and Mailroom services.
- Management of resource to ensure no disruption to client business.
- Manage service contracts, including inspections and quality management of service delivery
- Ensuring an adequate supply of materials and service for the proper operation of the buildings and enter into supply and service contracts as approved by the client
- Routinely Inspect all contracted services to ensure performance measures are being maintained
- Promotes open, constructive and collaborative relations with superiors, subordinates, peers and clients.
- Manage all Health and Safety issues and actively participate in Health and Safety reviews
- Achieve client satisfaction to Client expectations.
- Prepare tender documentation, evaluation of tenders; prepare contracts
- Developing and implementing building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems
- Ensure Helpdesk service requests are attended to in time.
- Manage and assist with the personal development of all direct reports.
- Management of contract resource to achieve Service Level Agreements to Key Performance Indicators at optimum cost for Client.
What you bring
contract administration
tendering
pc literacy
occupational safety
facilities management
continuous improvement
- Listens effectively and communicates through actions and examples. Have strong written and oral communication skills.
- Knowledge of Occupational Safety requirements
- Excellent people skills and ability to interact with a wide range of client staff and demands.
- Contract Administration experience required.
- Demonstrated experience with continuous improvement initiatives highly desirable.
- Actively multi skill all Jones Lang LaSalle staff to increase flexibility and job satisfaction.
- Demonstrated experience with tendering and service improvement initiatives required.
- Strong PC literacy and proven ability to manage daily activities using various systems.
- Achievement of Contracted Service Levels and Performance Indicators.
- Demonstrated experience with client reporting and preparation of reports required.
- Tertiary qualifications in property, building or facilities management required.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
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Security clearanceInformation not given or found
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Company
Overview
$20+ billion revenue
Annual Revenue
JLL generated over $20 billion in revenue in 2021, demonstrating strong financial performance.
- Founded over 200 years ago, JLL has become a global leader in real estate services and investment management.
- With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets.
- JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios.
- The company is known for its innovative solutions in real estate technology and sustainability.
- Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory.
- JLL has pioneered the integration of data-driven insights into real estate decision-making.
- The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure.
- Notable for its long-standing history, JLL continues to shape the global real estate landscape.
- Integrity, teamwork and ethics in all of our actions
- Respect for people, their contributions and personal growth
- Customer-driven focus with a commitment to excellence
- Commitment to sustainability and the environment
- Innovation and creativity in everything we do
- Building strong relationships and trust with our clients, partners, and communities
Net Zero 2040
Carbon Target
Aiming to achieve net zero carbon emissions by 2040 through comprehensive sustainability strategies.
50% by 2030
Emission Goal
Reducing carbon emissions from managed buildings by 50% by 2030.
10% by 2025
Water Efficiency
Aiming for a 10% reduction in water usage per square foot by 2025.
100% Renewable
Energy Source
Targeting 100% of energy from renewable sources for managed properties by 2030.
- Implementing green building certifications for managed properties, such as LEED and BREEAM
- Assisting clients in reducing their carbon footprint by optimizing building operations and energy use
40% Gender Representation
Target for Senior Leadership
Aim to achieve 40% gender representation in senior leadership roles by 2025.
35% Women in Workforce
Global Workforce Composition
Currently, women make up 35% of the global workforce, with efforts focused on increasing their presence in leadership.
- Dedicated programs for advancing women’s leadership and mentorship.
- Partnerships with external organizations to promote gender equality in real estate.
- Ongoing efforts to foster an inclusive work environment for employees of all backgrounds.
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