ONLINE RESOURCING - Occasional support of Documentation and Media Design team members in reviewing content for user guides and training media
MARKETING TEAM SUPPORT - Occasionally support Marketing efforts with our presence trade shows, hosting prospect webinars, review of white papers, or by producing written content
TRAINING - Provide scheduled QuoteSoft product training sessions to new and existing customers in both classroom and online training environments. As our products evolve, be able to update curriculum and documentation. Document training path of our clients in CRM. Responsible for being a subject matter expert on QuoteSoft Duct or Pipe, BIM Connect, Plasma Connect, Rep, FabShop or SheetMetal, and can transfer detailed product usability knowledge to both customers and prospects
Team members are expected to maintain a dedicated and ergonomically appropriate remote workspace.
INTERNAL TRAINING - Occasional training of internal team for the purposes of onboarding and increasing product and industry expertise
PRESALES SUPPORT - Support the Sales Team by sharing expertise and specialized, custom demonstrations of our software solutions
ON-GOING EDUCATION - Maintain an expertise on each of our ever-evolving software products as well as the industry they serve
PRODUCT MANAGEMENT SUPPORT - Occasionally provide consultative support to Product Management Team as directed by management.
TICKET QUEUE - Share in team responsibility for resolving inbound QuoteSoft product user requests for Estimator Assistance
Requirements
camtasia
office365
zoom
salesforce
planswift
construction degree
Ability to multi-task in a fast-paced environment
Outstanding professionalism in providing a world-class training experience
Experience with Camtasia a plus
Creative, innovative disposition
Organization and efficiency in time and task management
Excellent verbal, interpersonal and written communication skills
Excellent problem-solving skills with ability to analyze situations, identify existing or potential problems and recommend solutions (Head’s up. There will be math.)
All team members must reside and perform their work within the United States.
Experience in delivering both classroom and online training (to both groups and individuals). Must present a professional, clear, and engaging approach.
Sound business ethics, including the protection of proprietary and confidential information
General proficiency in the use of most common business software, i.e., Office 365, Zoom, Salesforce, etc.
Degree or experience in construction science, estimating, or project management
Ability to work with all levels of internal staff, as well as outside clients and vendors
Experience using digital takeoff and estimating products such as On-Screen Takeoff, Quick Bid, Digital Production Control, ConstructConnect Takeoff, PlanSwift, and Quotesoft.
MISC - Extended hours of sitting, standing, and speaking required
Experience in general contracting, commercial, residential, or non-drywall subcontracting
The physical activities of this position include frequent sitting, telephone communication, and working on a computer for extended periods. Visual acuity is required to perform activities close to the eyes.
Ability to work closely and efficiently with a team of training professionals
TRAVEL - Occasional travel may be required for Custom Client Training, Regional Classroom Training, Trade Shows, and Association Conferences.
Accomplished public speaking skills
Benefits
Team members who live within commuting distance of one of our office locations (Greater Cincinnati/Northern Kentucky or Atlanta, Georgia) are expected to work in a hybrid capacity, with regular in-office presence every Tuesday and Wednesday each week.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
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Security clearance
Information not given or found
Company
Overview
Founded with the mission to simplify and accelerate the construction process.
They offer a suite of tools that streamlines project bidding, forecasting, and networking for contractors, engineers, architects, and suppliers.
Their platform helps users access construction project leads, detailed plans, and specs, facilitating quicker and more efficient project execution.
plays a key role in sectors such as residential, commercial, industrial, and infrastructure, serving a diverse client base across the globe.
their software tools are particularly renowned for helping users find new business opportunities, manage project data, and streamline the construction lifecycle.
a standout feature is their collaboration with other tech giants to integrate construction data with cutting-edge technologies like AI and machine learning.
continuously expands its portfolio with acquisitions, strengthening its position as a key player in the construction tech space.
Culture + Values
Customer Success: We help our customers succeed through innovative technology and exceptional service.
Integrity: We act with honesty and integrity, always delivering on our promises.
Collaboration: We believe in the power of teamwork, collaboration, and working together to achieve success.
Innovation: We embrace change and continuously innovate to create value for our customers and partners.
Excellence: We strive for excellence in everything we do, delivering high-quality solutions and services.
Environment + Sustainability
2030 Target
Net Zero Emissions
Aimed to achieve net-zero emissions by 2030.
Sustainable Operations: Incorporates sustainability in daily operations, including energy efficiency and waste reduction.
Carbon Emissions Reduction: Focuses on reducing emissions through better energy management and green technology adoption.
Green Office Practices: Minimizes environmental footprint through green office practices and remote work solutions.
Inclusion & Diversity
30% women
Leadership Positions
Women make up a significant proportion of leadership roles within the company's workforce.
The company prioritizes the development of diverse leaders and provides leadership training to underrepresented groups.
ConstructConnect fosters an inclusive culture with employee resource groups that support various demographics within the organization.