Trusted leader in property damage restoration for residential, commercial and institutional properties.
Coordinate daily field tech schedules, supervise staff, ensure quality/communication
11 days ago ago
Junior (1-3 years)
Full Time
St Paul, MN
Field
Company Size
15,000 Employees
Service Specialisms
Property Damage Restoration
Emergency Services
Water Damage Restoration
Fire Damage Restoration
Mold Remediation
Storm Damage Repair
Commercial Services
Residential Services
Sector Specialisms
Residential
Commercial
Industrial
Institutional
Role
Description
job management
production scheduling
subcontractor scheduling
qa warranty
documentation
asset tracking
Update all job management software and files
Maintain documentation on personal inspections and project flow.
Participate in on-going problem solving and practicing continuous improvement of the department and company as a whole.
Complete special assignments as requested by Supervisor
Participates in emergency services when an "All hands on deck" scenario arises.
Participate in Paul Davis social events, Goal Setting and Review, All Team Meetings and as many other opportunities as possible to engage with the rest of the team.
Assist in the scheduling of subcontractors.
Contribute and participate in the on-call rotation. Also, needs to set the example for field staff.
Ensures that all QA/Warranty work on an ongoing basis is completed as it arises.
Creates and Coordinates Production schedule for all ERT Technicians
Provides input to other management based on observations from the field
Coordinates monitors and supervises customer/homeowner quality service on a day to day basis.
Participates in marketing and business development as the need arises.
Interface with Operations Manager and ERT Project Managers in the preparation of new losses on all new projects.
Coordinates new loss scheduling as needs arise
Professionally handle any and all complaints.
Communication with customers, internal and external.
Perform administrator work as assigned by production manager, including but not limited to, time cards, invoices, receipts, and other job documentation.
Participate in reconstruction job duties as the work flow dictates.
Assist in the tracking of company assets.
Maintain constant communication with property owner.
Requirements
multitasking
mitigation
organized
office365
communicator
high school
Ability to multi-task and prioritize
Mitigation or Contents experience is a plus but not required
Highly Organized
High aptitude in Microsoft office 365 and other technology
High level Communicator
High School Diploma or equivalent
Benefits
This position is compensated for afterhours work and is also eligible for company SPIFF program.
Skill Development versus Annual Skill Development Goals
Dependable transportation
Promotions and advancement within the position bring progressively greater challenge, learning, responsibility, and compensation.
Cell phone
Compensation is evaluated on a yearly basis effective from the start date of employment of each calendar year. An annual reward planner (ARP) is completed at that time.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
1985
Year Founded
The company was established in 1985.
1966
Network Established
Part of the North American Paul Davis network, established in 1966.
$1.1B
Revenue Platform
Backed by FirstService’s $1.1 billion revenue platform.
2014
Acquisition Year
Acquired by FirstService Brands in 2014.
Specializes in emergency response to fire, water, storm, mould damage, with rapid 24/7 mobilization.
Pioneered innovations like computerized estimating and 'Dry.in.3' three‑day drying guarantees.
Typically handles restoration and reconstruction for homes, businesses, and institutional sites after disasters.
Culture + Values
We are committed to providing the highest level of customer service.
We take pride in our work and always strive for excellence.
We value integrity and honesty in all our business dealings.
We believe in teamwork and collaboration to achieve success.
We maintain a strong focus on safety for our team and clients.
We believe in continuous improvement and are always looking for ways to enhance our services.
Environment + Sustainability
2050 Target
Net-Zero Emissions Goal
Aims to achieve net-zero emissions by 2050 through comprehensive sustainability initiatives.
Dedicated to reducing its environmental footprint and promoting sustainability in operations.
Actively implements green building practices and energy-efficient solutions in restoration projects.
Focused on reducing waste and increasing recycling of materials during restoration work.
Supports the use of eco-friendly products and materials whenever possible.