Field Supt EI

Description

• Implement EEO/AA requirement consistent with Area and/or State and Federal requirements.
• Implement route management strategy in support of ensuring uniform application of preventive maintenance procedures while controlling manpower to minimum level.
• Advise Area management of competitor activity as related to pricing, performance and manpower
• The field Superintendent must be able to make sound judgments as related to motivation, training and work assignments for all employees within his/her responsibility, while, at the same time, adjusting manpower to a minimum level and meeting and/or exceeding customer requirements.
• Support sales staff in estimating service orders, scheduling and executing orders, and investigating and resolving customer complaints. This specific position may include a sales role depending on the candidate.
• Develop spirit of teamwork and dedication to quality improvement among all employees.
• Safety: Uphold the highest safety standards for all.
• Implement customer and Company requirements for quality, performance reliability and passenger safety for each project under his/her supervision.
• Manage ongoing program of project audit so as to assure conformance of performance standards of quality, completeness and safety.
• Integrity and Trust: Foster honest, ethical relationships.
• Evaluate and initiate requests for tooling where such tooling would support productivity improvement.
• Create Value for the Customer: Deliver innovative, reliable solutions.
• Maintain and manage pro-active relationships with local IUEC business agent.
• Ensure that maintenance meets Area and Company quality standards and meets all contract requirements.
• Develop and implement program of manpower selection, training and performance appraisal essential to productivity and quality improvement objectives.

Requirements

• Solid problem solving and proven negotiating skills, high sense of urgency, strong communication and interpersonal skills
• Field Supt must be able to communicate with and influence business agents, inspectors, etc., in resolving disputes. He/she must be able to demonstrate to customers that they are receiving fair value for their expenditures.
• Must be able to teach the hourly employees the Company's methods of quality, productivity and safety. He/she must be able to persuade the hourly field to follow practices and procedures that will foster teamwork and improve quality and productivity.
• Requires a working knowledge of elevators and escalators to manage and direct field personnel to meet Area goals. Must have ability to communicate
• Must have a minimum high school education.
• The Field Superintendent must have the necessary skills and experience to interpret customer concerns then mobilize the necessary internal resources in a way that customer satisfaction is assured while cost and Human Resources disruption is minimized.
• Preferred three to five years’ experience in installation and service of elevators/escalators. Minimum of one year as lead mechanic to demonstrate leadership ability.
• BS/AS degree in Engineering or Business with prior technical sales experience; or Journeyman Technician experience with minimum 5 years in field.
• Excellent PC skills

Benefits

• 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.
• Tuition Reimbursement - Eligible after 6 months of service.
• A wide range of development opportunities to boost your professional and leadership growth.
• Fully vested 401k match, up to 7% of total eligible compensation.

Training + Development

Interview process

Visa Sponsorship

Security clearance