Principal Software Engineer at Servicetitan in Greater Vancouver Metropolitan Area | CAD221,400-332,000 | Kablio

Role

Description

service migration

system design

tool development

performance metrics

mentorship

collaboration

Taking existing monolithic applications to a domain based, service-driven paradigm
Collaborate: Communicate effectively with cross-functional teams, engineers, Product Managers, customers, and partners
Measure Success: Determine metrics for success and constantly measure them
Discover: Identify opportunities to extract or develop systems beneficial for multiple teams
Design & Revamp: Design, implement and improve critical systems and components powering ServiceTitan stack; improve the security, availability, reliability, and performance of our products; drive/participate in all major architectural and strategic decisions especially those relating to scale
Strategy: Contribute to the roadmap and resource planning
Empower: Mentor and guide Engineers across engineering as a whole
Improve Efficiency: Build tools to increase efficiency of all our engineers; improve performance, processes, and quality across the whole engineering team
Teambuilding: Work closely with Recruiting — in particular, interview candidates and co-own activities related to lead generation (e.g. tech talks) and screening (HackerRank tests)

Requirements

.net

azure

teamcity

elasticsearch

phd

senior engineer

Strong communication and technical writing skills
Continuous integration and continuous delivery methodologies and tools (TeamCity or similar)
B.S., M.S. or PhD in Computer Science, Physics, Engineering or a related technical field.
Git, unit testing, debugging, profiling, Visual Studio, JIRA and other tools that are typically used by developers on Microsoft technology stack
Basic Microsoft Windows administration skills including IIS administration
Experience with large scale 3rd party integrations
20+ years of industry experience, including with large scale enterprise web/SaaS applications
10-15+ years of experience on senior engineering roles (designing APIs, abstractions, and tools used by other engineers)
Log / Metric collection and analysis tools (e.g. Elasticsearch-Logstash-Kibana, DataDog, Interana)
Microsoft .NET technology stack (C# / .NET, ASP.NET MVC, Web APIs) and SQL databases (Microsoft SQL Server or any other)
HTML5 and JavaScript; experience such front-end frameworks as React and Knockout.js is a plus
Performance / reliability monitoring tools (e.g. New Relic, DataDog, Application Insights)
Administration and building automation for Azure, AWS or other public cloud technology
Expert-level knowledge of:
Ability to empathize with our users and champion for their experience.

Benefits

Holistic health and wellness benefits: Company-paid medical, dental, and vision for you and your dependents, RSP match, and an employee assistance program.
Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
60% development / 40% working on everything else
Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, financial planning tools, and more.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

$625 million raised

Initial Public Offering Financing

The company went public on December 12, 2024, raising $625 million and debuting with a significant stock surge on Nasdaq.

$62 billion processed

Annual Transaction Volume

By mid-2024, the platform processed over $62 billion in transaction volume, reflecting its scale and influence in the industry.

Launched a cloud platform in 2012 to modernize trades businesses.
Integrates scheduling, dispatch, CRM, invoicing, payments, marketing, and analytics into one system.
Supports both residential and commercial contractors in industries like HVAC, plumbing, electrical, pest control, and landscaping.
Expanded internationally with a development hub in Armenia and acquired companies like Aspire and Convex to enhance its platform.
Features include AI-powered tools ( Titan Intelligence ), integrated financing, mobile technician apps, and robust reporting.
Serves clients from single-location plumbing shops to large MEP contractors managing complex jobs.
Began as a summer project to help the founders' fathers' contracting businesses and grew into a public tech firm.

Culture + Values

Customer Obsession
Own It
Continuous Improvement
High Standards
One Team

Environment + Sustainability

2030

Net Zero Target

Aiming to achieve net zero emissions by the year 2030, demonstrating a strong commitment to sustainability and climate action.

Working to reduce operational carbon footprint
Focus on energy efficiency and reducing waste

Inclusion & Diversity

Fostering a diverse, inclusive culture where all employees are valued and respected
Ensuring equal opportunities for growth and advancement
Continuing to make measurable progress toward gender parity and diversity at all levels

Articles

About Us

Careers

ServiceTitan Blog

Role

Description

service migration

system design

tool development

performance metrics

mentorship

collaboration

Taking existing monolithic applications to a domain based, service-driven paradigm
Collaborate: Communicate effectively with cross-functional teams, engineers, Product Managers, customers, and partners
Measure Success: Determine metrics for success and constantly measure them
Discover: Identify opportunities to extract or develop systems beneficial for multiple teams
Design & Revamp: Design, implement and improve critical systems and components powering ServiceTitan stack; improve the security, availability, reliability, and performance of our products; drive/participate in all major architectural and strategic decisions especially those relating to scale
Strategy: Contribute to the roadmap and resource planning
Empower: Mentor and guide Engineers across engineering as a whole
Improve Efficiency: Build tools to increase efficiency of all our engineers; improve performance, processes, and quality across the whole engineering team
Teambuilding: Work closely with Recruiting — in particular, interview candidates and co-own activities related to lead generation (e.g. tech talks) and screening (HackerRank tests)

Requirements

.net

azure

teamcity

elasticsearch

phd

senior engineer

Strong communication and technical writing skills
Continuous integration and continuous delivery methodologies and tools (TeamCity or similar)
B.S., M.S. or PhD in Computer Science, Physics, Engineering or a related technical field.
Git, unit testing, debugging, profiling, Visual Studio, JIRA and other tools that are typically used by developers on Microsoft technology stack
Basic Microsoft Windows administration skills including IIS administration
Experience with large scale 3rd party integrations
20+ years of industry experience, including with large scale enterprise web/SaaS applications
10-15+ years of experience on senior engineering roles (designing APIs, abstractions, and tools used by other engineers)
Log / Metric collection and analysis tools (e.g. Elasticsearch-Logstash-Kibana, DataDog, Interana)
Microsoft .NET technology stack (C# / .NET, ASP.NET MVC, Web APIs) and SQL databases (Microsoft SQL Server or any other)
HTML5 and JavaScript; experience such front-end frameworks as React and Knockout.js is a plus
Performance / reliability monitoring tools (e.g. New Relic, DataDog, Application Insights)
Administration and building automation for Azure, AWS or other public cloud technology
Expert-level knowledge of:
Ability to empathize with our users and champion for their experience.

Benefits

Holistic health and wellness benefits: Company-paid medical, dental, and vision for you and your dependents, RSP match, and an employee assistance program.
Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
60% development / 40% working on everything else
Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, financial planning tools, and more.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found