Production Support Services Representative (GRD)

Description

• Processing of Manual and Configured Bills of Materials
• Ensure incoming requests are addressed appropriately and in a timely manner, guaranteeing that the request is either answered by a member of the MBOM team or answered by an outside group, where applicable.
• Work closely with Inbound Support, Design, Quality, Engineering and personnel in other departments or Production Lead Hands / Production Supervisors to ensure work is issued accurately and in a timely manner.
• Provide Field Quality Report assistance to Quality when required.
• Communicate openly with Team Leader regarding delays and issues on requests that are being processed.
• Ensure responses, Manual Bills of Materials and Configured jobs are done in an accurate, timely and error free manner.
• Verify other team members’ work for accuracy as required.
• Interpretation of inquiries and provide direction to the correct parties when and if required.
• Participate in Continuous Improvement with a goal of improving processes and increasing accuracy within the team.
• Provide production assistance to cells in a prompt, professional manner.

Requirements

• Problem solving abilities.
• Excellent communication skills, both verbal and written
• Ability to prioritize workload to ensure deadlines are met.
• Proficiency with MS Office Suite
• Post Secondary Education preferred.
• High attention to detail
• Ability to multitask.
• Ability to read manufacturing drawings.
• Experience in a manufacturing Environment preferred.
• Openly communicate and work cohesively with immediate team members and Team Leader

Benefits

• Gym Subsidy Program - Employees are eligible for a gym membership reimbursement of up to $300 per year, this includes Fitness related App’s.
• Life and Disability - You will be provided with life insurance in a multiple of your salary with an option to purchase additional coverage.
• Minimum grade 12 education
• PocketPills – You and your family will have free access to Canada’s first Digital Pharmacy, PocketPills enables you to call, text or email the pharmacy care team from wherever you are. You will enjoy free delivery of your prescriptions and vitamins straight to your home.
• Pension Matching Program - Invest in your future with each pay cheque through our Defined Contribution Pension Plan and we will match your contribution (up to 3% of your salary).
• As part of our Goals, Rewards, Improvement and Teamwork program qualifying teams can enjoy a monthly reward.
• Our convenient Price Café offers free Tea and Coffee.
• Telus Health Virtual Care - All employees and their families have free access to top medical professionals when they need advice or a second opinion.
• Personal and Professional Development - We are committed to helping you reach your potential through training and education.
• Community Involvement - Generously supporting health, charities, youth, and education opportunities is our passion, and you’re invited to be a part of that.
• Employee and Family Assistance Program (EFAP) - You and your family will have free access to consultation and support for your mental, emotional and financial well-being
• Health and Dental - Employees and their families enjoy paid benefits covering an extensive list of medical and dental expenses and services.

Training + Development

Interview process

Visa Sponsorship

Security clearance