Operations Manager (Sales)

Description

• Lead Service Operations and Installation Teams to maximize operations efficiencies.
• Accountable for managing the sales budget including profit and loss accountability.
• Identify opportunities for establishing relationships with Independent HVAC Contractors.
• Responsible for identifying and developing growth strategies in the Lethbridge and surrounding market.
• Responsible for developing and executing a local market plan to drive organic lead generation.
• Direct a sales team of Home Comfort Advisors and ensure they are meeting and exceeding their individual and team objectives.
• Responsible for the identification of recruitment needs and managing the full cycle of sourcing, interviewing, and hiring activities.
• Perform regular reviews of cost, quality, safety and productivity metrics, setting plans and executing these effectively to drive optimal performance of Operations team through goal setting, observation, coaching and reviews.

Requirements

• Preferred supervisory or managerial experience overseeing a field Sales and Operations team.
• 3-5 years of sales or operations leadership experience
• Direction and motivation of a high-performing operations and sales team through effective training and coaching.
• Business degree or equivalent working experience
• Strong ability to develop effective relationships with team, internal and external stakeholders.
• Excellent communication (written, verbal and presentation), interpersonal skills along with innovative thinking and problem-solving skills.

Benefits

• Generous discount on Reliance products
• Ability to win a President’s Award along with a fully inclusive trip for two
• Relocation opportunities
• Cross-functional career opportunities
• A comprehensive benefits package and group savings plan
• Individualized career progression plans
• Constant internal promotional opportunities

Training + Development

Interview process

Visa Sponsorship

Security clearance