Commercial Manager

Description

The Commercial Manager plays a pivotal role in ensuring commercial integrity, governance, and financial oversight across the bid lifecycle and project delivery in the EMEA region. Acting as the key interface between finance, operations, legal, and client-facing teams, the role safeguards profitability, manages risk, and supports business growth through structured commercial management.

The role includes a strong focus on continuous improvement, proactively identifying, proposing, and trialling new ways of working to enhance efficiency, quality, and results. The Commercial Manager will collaborate closely with Sygna’s Digital Innovation team to explore and implement improvements that benefit both the function and the wider organisation.

The position includes leadership, with the opportunity to mentor and manage team members as the commercial function grows.

• Provide guidance, mentoring, and oversight to commercial support roles.
• Raise and manage commercial RFIs and review SOW discrepancies.
• Trial and evaluate new methods, tools, and approaches to bid delivery.
• Support the refinement of delivery methodologies to ensure commercial viability.
• Support client onboarding and ensure compliance with contractual and commercial requirements.
• Validate commercial assumptions, pricing structures, and contractual terms in collaboration with the bid team.
• Proactively identify and propose process improvements to enhance efficiency, quality, and win rates.
• Maintain financial controls throughout project delivery, including purchase order tracking, drawdown management, variation management and payment certification.
• Lead commercial and financial reviews during the bid phase, ensuring alignment with client requirements and internal governance.
• Collaborate with the Digital Innovation team to explore and implement innovative solutions and digital enhancements for the bid process.
• Support the preparation of pricing matrices and ensure accuracy of financial inputs.
• Represent the commercial function during client post-tender interviews, addressing clarifications and demonstrating delivery confidence.
• Manage commercial handover from bid to delivery, including bid cost forecasting and project setup in internal systems (i.e. SharePoint & ERP).
• Liaise with operations, finance, and delivery teams to proactively identify and manage commercial risks.
• Contribute to the development and standardisation of commercial processes across the organisation.
• Lead and execute monthly client applications, review payment certificates, and manage variation trackers.
• Oversee final account reconciliation and agree financial changes with stakeholders.
• Assist with internal and external financial audits of project records by maintaining accurate documentation, filing structures, following established processes, and providing prompt responses to audit queries.
• Participate in gateway meetings and strategic debriefs to capture lessons learned and inform future opportunities.

Requirements

Our clients trust us to ensure the highest standards are delivered and we are looking for people who have a can-do attitude and share our enthusiasm for exceeding customer expectations.

Are you someone who takes pride in delivering outstanding results, possesses excellent communication and interpersonal skills, and has an exceptional eye for detail? If so, we want YOU to be a part of our team.

This role is primarily office and site based, with regular travel to client offices and project sites in the UK and internationally. Hybrid working may be possible on occasion when there is no operational requirement to be physically present, but the role will involve being on-site whenever business needs dictate.

Whether you are a seasoned professional with an in-depth knowledge of building services, commissioning and the construction industry, or someone who is eager to embark on a new journey into this field, we would love to hear from you!

• Experience managing payment processes, financial changes, and final account reconciliation.
• Ability to work collaboratively with finance, operations, legal, and project delivery teams.
• Proven involvement in RFP processes, including technical reviews, RFIs, and commercial proposal development.
• Excellent written and verbal communication skills in both client-facing and internal scenarios.
• Proficiency in enterprise systems (e.g., SharePoint & ERP), SharePoint, bid trackers, and document management platforms.
• High attention to detail with accuracy in financial documentation and project records.
• Skilled in contract documentation management, variation tracking, and drawdown forecasting.
• Degree or equivalent experience in business, finance, commercial management, or related discipline.
• Professional certification in commercial or contract management is desirable.
• Strong understanding of pricing models, financial forecasting, and cost control methodologies.

Benefits

Supportive Team: Work alongside a passionate and engaging team that values collaboration and excellence and who, like you, are passionate about delivering quality to our customers and at the same time meet project deadlines.

Learning Culture: We believe in encouraging every team member to reach new heights in their career. We provide the resources and opportunities to enhance your skills and knowledge. Afterall, one of our values is to evolve constantly.

We offer a competitive remuneration package commensurate with qualifications and experience to the right candidate.

Thriving Business: Become a part of innovative projects within a thriving business environment.

• 25 days annual leave each calendar year (pro-rated from start date) plus bank holidays
• Cycle to work scheme
• Training and development opportunities
• Health insurance
• Pension contributions of basic gross salary
• Regular employee socials
• Business travel insurance
• Interest-free travel loan

Training + Development

Interview process

Visa Sponsorship

Security clearance