Field Operations Specialist

Description

• Provide effective leadership that will enhance our abilities to be flexible to changing business environments
• Uses and maintains relational databases and other reporting tools to compile, calculate, track, report and clean-up data pertaining to various reoccurring processes which may include, but are not limited to, water capital programs, field projects and/or work orders
• Implement effective communications at all levels of our operations.
• Work collaboratively with other functional leads to mitigate business risks.
• Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business
• Analyzes and evaluates reports and/or prepare variances related to specific department work processes which may include but are not limited to: business systems, regulatory requirements, budgets, capital expenditures, work orders, departmental and/or organizational performance, etc.
• Train and develop personnel in proper operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained
• Coordinate or perform review of functional area practices and assist in developing strategies for the region
• Responds to customer complaints which may include, but not limited to, gathering information from operations leadership, speaking with customers and explaining company processes
• Provides general administrative and clerical support for day-to-day managerial and departmental needs and special projects which may include but are not limited to: composing routine letters, obtaining permits, preparing and maintaining compliance reports, and document preparation, etc.

Requirements

• Knowledge of water or utility industry preferred
• In-depth knowledge of Microsoft Office suite applications including MS Word, Excel, Access and PowerPoint and email management systems (MS Outlook)
• Minimum 2 years overall work experience in work management and/or and customer service field
• Thorough knowledge of standard business practices and principles, including basic accounting and budgeting
• Strong knowledge of computers
• Primary indoor environment; outdoor/field needed on occassion
• High school diploma required
• Experience in engineering design, construction management and operations of waterworks facilities including distribution systems piping, tanks, pump stations, pressure reducing stations with related equipment, controls and SCADA systems, and data collection and leak detection technologies
• Associates level degree in business preferred
• Local and occasional regional travel as needed
• Knowledge of engineering concepts and their application: water system equipment, water system operations, company policies and procedures and government safety and labor regulations

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance