Market and approve/disapprove all applications for rental; prepare, process and sign all leases and related forms.
In a professional and timely manner, and in accordance with Conifer policy, respond to and address all internal and external requests for information or action.
May be required to assist at other Conifer locations as needed.
Handle all details of move-ins and move-outs, giving special attention to apartment inspection check lists.
Work effectively with local housing authority, if applicable, to ensure timely leasing and recertifying of applicants/residents.
Follow and enforce all Conifer policies and procedures.
Perform written evaluations of employees and make recommendations for salary increases and/or advancement, under the supervision of District Managers and Regional RVPs.
Process all accounts payable timely and in accordance with budget and Conifer procedures.
Make bank deposits daily and/or as required.
In conjunction with Maintenance Supervisor, draft approval memos and contracts for approval and supervise outside contractors working on the property to ensure contract compliance.
Ensure that all maintenance requests are handled on a timely basis while effectively communicating to the residents. Ensure that appropriate written records are kept of all maintenance work completed.
Maintain clean resident and subsidy ledgers.
Collect rents and handle delinquent accounts in a timely and efficient manner.
Ensure complete implementation and compliance with all housing program requirements and directives as appropriate.
In conjunction with Maintenance Supervisor, obtain competitive bids for contract services and capital improvements; process bid packages per Company procedures.
Recruit, hire, train and be responsible for work performance by all team members under his or her direction to include, but not limited to, coaching, mentoring, and regular performance management of team members in accordance with Conifer policy and procedures.
Immediately report accidents and emergency situations to Risk Management and District Manager. Complete and submit the proper incident reports.
Provide excellent customer service to residents and resident organizations; respond timely and professionally to any inquiries including resident concerns.
Actively manage the occupancy of the property, ensuring all waitlists are maintained, applications are pre-processed according to vacancy trends and vacant units are turned and leased timely.
Maintain and submit regular and timely attendance records of all team members under his or her direction. Ensure overtime is reasonable and necessary, with District Manager approval where appropriate.
Ensure that community is maintained to Conifer standards.
Inspect Community and apartments in accordance with Conifer policy.
Assist in development of annual budget and work within the approved budget. Seek District Manager approval for any unbudgeted expenses. Complete monthly variance reports and actively contribute to reforecasts as required.
Requirements
msoffice
yardi
accounting
compliance
team supervision
customer service
Strong MSOffice skills (Word, Excel, PowerPoint, Outlook) for effective communications.
Demonstrated excellent written/oral communication skills.
Excellent interpersonal and customer service skills.
Demonstrated experience in solving resident, personnel, vendor and financial problems.
Reliable transportation and valid drivers’ license needed.
Minimum High School degree/GED equivalent required.
Positive outgoing attitude to assist residents, visitors, fellow employees, community representatives.
Resourceful; effective problem-solving skills.
Demonstrated prior customer service or sales experience a plus.
Ability to exercise good business professionalism and business judgment at all times.
Flexibility to travel for training, meetings, conferences, as scheduled.
Able to work both independently and a team.
Minimum 1-3+ years prior site management or apartment management housing experience, preferably in affordable housing.
Flexibility – able to prioritize projects and adapt work projects quickly when needed.
Certifications Preferred or willing to obtain:
Minimum 1+ years team supervision experience including training and performance management skills.
Yardi Voyager experience desired or other accounting or housing software programs a plus.
Benefits
40 Hours per Week
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
12,000
Housing Units Completed
Over 12,000 units of housing completed, contributing to local economies.
Founded with a vision to provide high-quality, affordable housing and mixed-use developments.
Develops, finances, owns, and operates residential and commercial properties across the country.
A key player in urban revitalization and the creation of sustainable, vibrant communities.
Experienced in multifamily housing projects, with a focus on enhancing community living.
Specializes in tax-credit financing, bringing innovative funding solutions to housing projects.
Continues to grow through strategic partnerships and a commitment to long-term property management.
Culture + Values
Over 21,000 affordable housing apartments
Developed across the US
The company has developed over 21,000 affordable housing apartments in multi-family communities nationwide.
More than 300 communities
Nationwide presence
The company has created affordable housing across over 300 residential communities in various regions.
50 years in business
Longstanding commitment
The company has been dedicated to affordable housing for 50 years, building a strong reputation in the industry.
Over 21,000 affordable housing apartments
Nationwide impact
The company has developed over 21,000 affordable housing apartments across more than 300 residential communities.
At the heart of success is a passion for helping people succeed.
A critical sense of responsibility to help all people, no matter their circumstance, to have a place where they feel respected, connected, comfortable, and confident – a place they can call home.