Fulkersbaileyrussell | Certified B Corp
A certified B Corp consultancy, providing high-quality engineering, project management, and design services.
Manage resident engagement and decanting programmes for construction projects in London.
18 hours ago
Junior (1-3 years), Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Part Time
London, England, United Kingdom
Hybrid
Company Size
130 Employees
Service Specialisms
Project Management
Construction
Architecture
Consulting
Engineering
Design
Sustainability
Sector Specialisms
Commercial
Education
Healthcare
Heritage
Leisure and hotels
Local Authority
Residential
Retail
Role
Description
decant management
programme monitoring
risk reporting
database maintenance
resident liaison
engagement planning
The Resident Liaison Officer, hired on a fixed‑term basis, will coordinate resident engagement and decanting for complex client programmes across London, working closely with project managers and contractor teams.
- Deliver and manage complex decant programmes, meeting tight deadlines while minimizing resident disruption.
- Record, monitor and report programme progress, mitigating risks and handling resident complaints.
- Collaborate with contractor liaison teams to support households and devise practical solutions.
- Provide regular risk, issue and task updates to prevent refurbishment delays.
- Review and support resident engagement strategy, ensuring clear and consistent communication.
- Manage decanting phases to meet resident needs and off‑site requirements.
- Maintain a resident contact database to track engagement and identify additional support needs.
- Act as primary liaison between residents, contractors and developers, ensuring accurate information flow.
- Work flexibly between office and construction sites, adhering to health‑and‑safety policies.
- Implement resident engagement plans to maximise participation.
Requirements
resident consulting
decant
planning
organisational
communication
independent
The ideal candidate brings proven experience in resident consulting and large‑scale decant programmes, strong planning and organisational skills, and the ability to work independently with minimal supervision.
- Apply experience in consulting with residents and managing large‑scale decant programmes.
- Demonstrate strong planning, organisational and self‑directed work capabilities.
- Exhibit excellent oral and written communication skills.
Benefits
- Receive 33 days holiday (incl. bank holidays) plus a birthday day, option to buy or carry over up to 5 days, private health cover from day one, enhanced parental leave, charitable volunteer day, agile working policy, discretionary bonus, pension scheme, employee assistance program, cycle‑to‑work scheme, wellbeing app, online learning platform, career development and chartership support, and a referral bonus.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
- Founded to deliver exceptional engineering, project management, and design solutions across various sectors.
- Expertise spans from infrastructure and residential projects to complex commercial and industrial developments.
- Renowned for consistently delivering tailored services, enhancing client value while fostering long-term relationships.
- Specializes in providing solutions for large-scale infrastructure projects, ensuring optimal design and execution.
- Notable for delivering innovative solutions in energy, water, transport, and utilities sectors.
- Has established a strong reputation for managing projects that meet both client expectations and sustainability goals.
- Focused on integrating cutting-edge technology and efficient design practices in all areas of operation.
Culture + Values
- Committed to delivering high-quality service and excellent results for clients.
- Provides a collaborative and supportive environment for team members to thrive.
- Builds long-term relationships with clients rooted in trust and integrity.
- Promotes continuous learning and professional development opportunities.
- Encourages innovation and proactive problem-solving within the team.
Environment + Sustainability
2030
Net Zero Emissions Target
The company aims to achieve net zero emissions by this year.
- The company is working on reducing its carbon footprint through energy-efficient practices and sustainable office operations.
- They aim to reduce waste and use recyclable materials in daily operations.
- Sustainability initiatives are integrated into business strategies and client projects where possible.
Inclusion & Diversity
- The DEI strategy focuses on fostering an inclusive environment where all employees can succeed.
- They regularly monitor and evaluate gender diversity across their teams and leadership roles.
- Ongoing initiatives aim to ensure equal opportunities for advancement and personal growth.