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Strategic Account Manager - NHS Contract
Sustainable Energy First
Manage NHS accounts, drive client experience, sales and service delivery.
9d ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Lytham St Anne's, England, United Kingdom
Hybrid
Company Size
151 Employees
Service Specialisms
Bureau management
Renewable energy and carbon trading
Site infrastructure
Compliance and net zero
Revenue recovery
Sector Specialisms
Energy
Sustainability
Carbon Reporting
Decarbonisation
Energy Efficiency
Gas Procurement
Electricity Procurement
Water Procurement
Role
What you would be doing
client liaison
solution proposals
issue resolution
product development
customer expansion
service delivery
- Main point of contact for an assigned client list, acquiring a thorough understanding of the Client's needs and requirements
- Proposing commercially beneficial solutions that meet the client's business objectives and changing utility and energy demands through contract renewals, up and cross selling
- Serve as the link of communication between key customers and internal teams
- Play an integral part in generating new sales that will turn into long-lasting relationships
- Resolve any issues and problems faced by Clients by ensuring the correct teams manage it through to resolution
- Drive product development and innovation
- Expand the relationships with existing customers engaging through all possible forms of contact, from meetings to weekly calls
- Ensuring the correct Sustainable Energy First products and services are delivered to customers in a timely manner and with the first-class service Sustainable Energy First is proud of
- Responsible for ensuring Sustainable Energy First delivers an outstanding customer experience overall
What you bring
driving licence
energy experience
public sector
strategic relationships
communication
interpersonal
- Expertise in managing strategic client relationships
- Ability to oversee and enhance the overall client experience
- A full, driving licence is required and national travel is part of the role
- Proven track record in building, developing, and retaining long-term key client relationships
- Experience in the energy industry
- Capability to achieve mutually beneficial outcomes for both the company and clients
- Strong communication skills to clearly convey Sustainable Energy First's values as a consultancy
- Strong interpersonal skills and a collaborative mindset
- Experience of account management in the public sector ideally within the NHS
- Ability to demonstrate professionalism and credibility in building trust with senior clients
- Strong motivation and drive to contribute to company goals
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
£13.8m Turnover
2024 Revenue
The company achieved an annual turnover of £13.8 million in 2024.
£8bn Client Spend
Annual Energy Management
The company manages over £8 billion in client energy spend annually.
25 Years Heritage
Industry Experience
The company has a 25-year history of expertise in energy management and consulting.
2023 B Corp Certification
Social and Environmental Impact
Certified as a B Corporation in 2023, demonstrating commitment to sustainability.
- Founded in 1997 as BiU to tackle energy management issues across large commercial estates, evolving into today’s consultancy powerhouse
- Privately backed by Beech Tree Private Equity and Qualitas Funds, with a growth-oriented buy-out in 2024 including acquisition of Inenco
- Operates from the UK, helping businesses manage energy procurement, revenue recovery, infrastructure, compliance and net-zero strategies
- Specialises in energy procurement, renewable energy sourcing, compliance/net-zero planning, site infrastructure and revenue recovery
- Distinctive trajectory: rebrand in 2022, then rapid expansion—PE backing and industry consolidation
- Known for award-winning content and thought leadership, recently winning ‘Best Content Series’ at 2025 UK Content & PR Awards
- Integrity
- Innovation
- Collaboration
- Commitment to Excellence
- Customer-Centricity
Net zero by 2050
Carbon Neutrality Goal
Achieving net-zero emissions by 2050, balancing carbon emissions with carbon removal.
- Strong commitment to renewable energy solutions
- Focus on reducing carbon footprint
- Support for green building technologies
- Emphasis on sustainable energy practices in every project
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