Assistant Manager (Carroll Street Houses)

Description

• Provide exceptional customer service.
• Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, recertifications and negotiating lease renewals.
• Assist in all facets of physical and financial Management as needed and assigned.
• Respond timely to resident issues and complaints promoting positive resident relations.
• Act as Property Manager in absence of the Manager for specified amounts of time.
• Prepare financial reports for the Property Manager as well as resident correspondence and recertification notices.
• Monitor the flow of accounts payable from issuing purchase orders to processing invoices.
• Enforce the collection policy and initiate legal action when required.
• Monitor collections and post rent payments.

Requirements

• Excellent customer service skills.
• Adaptable to change.
• Associate's degree.
• Ability to work with a diverse group of people and personalities.
• Outstanding verbal and written communication skills.
• Superb attention to detail.
• High school diploma or GED equivalent.
• Ability to multi-task in a fast-paced office environment.
• Proficient with web-based applications and various computer systems, such as Microsoft Office.
• Less than 1 year of supervisory / managerial experience.
• Less than 1 year of relevant work experience.

Benefits

• Tuition Reimbursement program and continuous training and development opportunities
• Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
• Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
• Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
• 401(k) plan options with a company match
• Various Comprehensive Medical, Dental, & Vision plan options
• Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
• Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
• Flexible and/or Hybrid schedules are available for certain roles
• Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
• Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

Training + Development

Interview process

Visa Sponsorship

Security clearance