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Maintenance Supervisor
Lynd
National real estate firm offering acquisition, development, property & asset management focused on multifamily housing.
Maintains open communication with the Property Manager and other staff.
Ensures that maintenance staff performs to company standards and handles service requests timely.
Completes regular move-in unit inspections; checks all appliances, sinks, faucets, commodes, blinds, etc.
Assists in preparing market-ready apartments to include, painting, carpet, flooring, general repairs, housekeeping, etc.
Ensures all maintenance staff is following safe work practices.
Assists with hiring, training, and developing assigned staff, including painters and/or landscaping staff.
Monitors and maintains the property preventative maintenance schedule and the upkeep of all mechanical equipment on the property, including, but not limited to, water heaters, pool pumps, HVAC units, etc.
Change air-conditioning filters at least once every three months.
Informs Property Manager of any repair work needing an outside contractor or replacement of significant appliances necessary.
Communicate with the Property Manager all aspects of on-call service request requirements. It is the overall responsibility of the Maintenance Supervisor to oversee and delegate to the qualified maintenance team the on-call schedule.
Ensures that all maintenance work order paperwork is completed; leaves a copy in all apartments entered, cleans up debris caused by maintenance work, does not use any personal items belonging to the resident for clean-up, records time spent in a unit on the work order, and communicates with Leasing Office staff work order status/completion.
Responds to resident service requests, prioritizes, and assigns to designated maintenance staff.
Wears company uniform daily to always include required ID.
Keep accurate inventory of all maintenance and cleaning supplies and reorder as needed from approved vendors.
Assist Property Manager as directed, including to but not limited to, annual inspections, check-ins, and check-outs, checking of grounds, and common areas.
Efficiently and effectively schedules subordinates, assuring that work orders and make-ready units are completed properly and in a timely manner and on schedule.
Oversees working with vendors/contractors to ensure assigned work is completed accordingly.
Performs on-call emergency work order service requests based on business necessity, communicates with Property Manager number of hours worked on-call for after-hour efforts as required.
Ensures trash/dumpster or roll-off rental areas are clean, picked up, and maintained.
Works with maintenance staff and landscaping vendor to maintain grounds and common areas and keep them free of trash and debris.
Responsible for overseeing frequent light checks, required to fix/repair/replace light bulbs for proper functional lighting.
Performs various preventative maintenance functions and records findings in the appropriate Maintenance Log. Cleans boilers, if applicable, two times per year.
Always displays a friendly and courteous attitude with other employees, maintains and promotes a good attitude. Never confronts a supervisor or other employee in front of residents.
Always represents the company professionally.
Keep a record of all chemicals and their antidotes in a prominent place.
Performs regular inspections of all units, buildings, common areas, and see that repair, landscaping, clean-up are done, and all outside lights in hallways and common areas are replaced.
Ensures storage area entrances are locked and have adequate lighting.
What you bring
plumbing
hvac
epa license
osha
supervisory
bilingual
Bilingual – Spanish is a plus.
Skill and ability to communicate verbally clearly and concisely and in writing, apply critical thinking and problem-solving skills.
Has knowledge of maintenance functions such as plumbing, pool, HVAC, basic electric, general carpentry skills, painting, and snow removal (where applicable).
Possess working knowledge of OSHA and safety rules and regulations pertaining to property management and abide by same.
Must work flexibly and be on-call for emergencies on weekends, evenings, and holidays.
Trade school and military training are a plus.
Supervisory and leadership skills to delegate and guide the work activities of others.
Basic computer/technical skills to operate mobile computing or communications devices.
Possess knowledge of water and gas meter cut-offs, all apartment fixture cut-offs, sewer clean-outs, and posting a visible map of the same.
High school diploma/GED and three to five years of experience in facility maintenance and mechanical repair required, or an equivalent combination of experience and education.
EPA Type lII or Universal license and Certified Pool Operator (CPO) is required.
Ability to visually inspect units, grounds, and other aspects of the property to determine adherence to standards.
Attention to detail and problem-solving skills.
Supervisory experience preferred knowledge, skills, and abilities.
Trade skills include plumbing, electrical, drywall, painting, cabinetry, carpeting, pools, and appliance repair.
Ability to maintain confidentiality and appropriate discretion. Possess a take-charge personality with the ability to handle multiple priorities and meet deadlines.
Knowledge and skills to operate standard and specialized tools for repairs and maintenance. Maybe required to provide own (industry-specific) tools.
HVAC (preferred).
Familiar with federal, state, and jurisdictional laws and regulations concerning multi-family housing and Fair Housing.
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