Client and Strategic Development Manager
Toscano Clements Taylor Cost Consultants
Lead client relations, business development, and strategy for A/E/C services.
3 days ago ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
New York, NY
Office Full-Time
Company Size
32 Employees
Service Specialisms
Cost Estimating
Cost Management
Project Controls
CPM Scheduling
Value Management
Life‑Cycle Cost Analysis
Sector Specialisms
Commercial
Cultural
Federal
Healthcare
Higher Education
K-12
Municipal
Parks & Recreation
Role
What you would be doing
client management
business development
crm tracking
proposal development
market research
reporting
- Partners with Marketing to integrate the strategies into overall marketing and branding initiatives and presentation materials. Client Relationship Management:
- Develop personalized communication strategies and engagement plans. Business Development:
- Identify and pursue opportunities for upselling and cross-selling cost management, planning and scheduling, project controls, program management, and owner advisory services to existing and new clients.
- Strategize with Leadership and business operations on potential geographic mergers and acquisitions, expansion of offices, and new lines of professional services.
- Partner with Principal of Sales & Marketing, Leadership, and Department Directors, Managers to create and manage client and market sector business strategies and meet company revenue goals.
- Conduct client satisfaction surveys, gather feedback, and identify areas for improvement to inform business decisions.
- Develops and maintains a strong and effective business network with current and prospective architectural, engineering, developers, construction management, public and government clients.
- Maintain a high level of proactivity and client-facing interaction.
- Monitor targeted procurement websites for project opportunities to identify and develop client teaming pursuits and new consulting opportunities as a prime offeror.
- Develop professional and technical knowledge by attending educational workshops, reviewing professional publications, and participating in professional societies.
- Use CRM tools to track and update business opportunities.
- Collaborate with Project Managers and Marketing to support the development of technical and cost proposals that align with client expectations.
- Remain up to date on architectural, engineering, and construction industry trends by researching and identifies potential clients capitalizing on emerging trends, participation in professional services associations, and events to make recommendations.
- Lead business development and corporate initiatives by collaborating with marketing management to create, roll out, and maintain new marketing processes.
- Act as a primary point of contact for high-value clients, managing relationships and proactively addressing client needs.
- Conduct regular reviews and assessments of client teaming relationships – projects being worked or completed, TCT core services, deliverables being provided, revenue, profitability to provide insights and recommendations.
- Create key business reports, as requested by Leadership management team, related to new business leads, pipeline progression, service deliverables, and revenue goals. Qualifications:
- Analyze professional services trends, competitor activities, and client data to identify new opportunities and threats.
What you bring
microsoft office
remote tools
a/e/c
crm
ba/bs
business development
- Proficient in Microsoft Office Suite
- Ability to work from NYC and remotely with a strong competence in remote communication platforms (Teams, Zoom, etc.)
- Demonstrated ability to work collaboratively
- Understanding of A/E/C industry terminology and delivery methods
- Ability to work in a deadline- and detail-oriented environment
- Be able to multi-task and manage multiple opportunities in key market sectors while driving sales for the company.
- Familiarity with CRM system(s) preferred
- BA or BS preferred
- 8 to 10+ years of experience required, preferably in Business Development, Project Management, or Marketing within the A/E/C industry
- A self-starter with excellent organizational abilities and who is an effective communicator and listener
- Ability to successfully perform multiple tasks, communicate well with others face-to-face and on the phone, and respectfully, yet firmly push business development initiatives forward
- Prioritization, time management, relationship building, and organizational skills a must
- Exceptional verbal communication and presentation skills
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
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Company
Overview
Founded in 2007
Year Established
Refers to the year the firm was established.
- The firm grew from a trio of partners united by deep expertise in cost consulting and project controls.
- TCT has built its reputation advising public agencies and private developers on federal, state, municipal and commercial projects.
- Their financial model emphasizes precision: detailed cost‑element comparison, risk studies, lifecycle and earned‑value analysis.
- Typical engagements include estimating, cost planning, scheduling with Primavera/MS Project, claims and change‑order management.
- Sector expertise spans commercial, federal, healthcare, higher‑education, K‑12, cultural/historic, transportation and resiliency.
- Notable work includes projects like Penn Station reconstruction and federal building renovations in NYC and D.C.
- Their multidisciplinary team combines quantity surveyors, schedulers, MEP specialists and certified cost professionals.
- Committed to delivering high-quality, value-for-money solutions
- Focused on maintaining strong, long-term client relationships
- Constantly striving for innovation and excellence in service delivery
- Emphasis on teamwork, collaboration, and fostering a supportive work environment
- Passionate about developing and nurturing talent within the organization
- Dedicated to continuous professional development and training
2050 Target
Net Zero Carbon Emissions
Aiming to achieve net zero emissions by 2050, showcasing commitment to a sustainable future.
- Committed to reducing the carbon footprint across all projects
- Integrating sustainability into all cost consultancy services
- Promoting the use of sustainable materials and energy-efficient designs
- Actively measuring and reducing waste generation during project execution
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