Learning and Development Manager

Description

The Learning & Development Manager, Contractor Training & Retail Hardware is responsible for collaborating with Benjamin Moore’s Marketing team, Sales team and Contractor training team to develop and implement product, contractor and retailer learning and development programs that align with short- and longer-term business goals. The ideal candidate builds strong relationships to understand the business strategies, business objectives and customer needs. They will consult with stakeholders to identify skill gaps, and design and deliver creative, engaging, and relevant digital, in-person and virtual solutions. When needed, they will lead change initiatives including communication, training and sustainability.

• Design and develop instructional content using tools in the Microsoft suite, and relevant digital and AI design including Articulate Storyline, Camtasia, Synthesia and other eLearning platforms.
• Identify a sustainability strategy and use reinforcement tools to promote long-term learning.
• Complete learning management system administration for programs of ownership.
• Use a consultative needs analysis approach to identify skill and knowledge gaps.
• Partner with other T&D professionals on key department initiatives when needed.
• May help facilitate engaging instructor-led and virtual training/coaching sessions.
• Measure and evaluate the success of learning solutions and report on metrics to management.
• Effectively manage the full life cycle of projects, programs, and initiatives:
• Act as a change agent for initiatives by interacting with stakeholders, writing communications, and evaluating where program participants are in change adoption.
• Create and manage a learning and development roadmap by working with sales, marketing and the training team to develop and maintain a roadmap for new product launches, product content updates, contractor training solutions and retailer training, translating them into learning and development solutions.
• Identify and incorporate effective and innovative practices in adult learning to design high-quality, interactive learning experiences.
• Serve as a point of contact and provide feedback, support, and direction to external vendors who are building learning products for the Transformation & Development (T&D) department.

Requirements

• Ability to work both strategically and hands-on to deliver results.
• Travel approximately 25%.
• Experience and proficiency in digital learning tools (e.g., Articulate Storyline, Camtasia, Synthesia).
• Strong coaching and collaboration skills
• Use project management skills, such as project plans and stakeholder management, to effectively meet deliverables and drive timely results.
• Able to influence without direct authority; uses diplomacy and tact to build meaningful relationships.
• Proven facilitation skills in both instructor-led and virtual settings.
• Bachelor's degree and 7 - 10 years of related learning and development work experience.
• Knowledge of adult learning principles and instructional design skills.
• Experience in retail organizations with a focus on selling skills, customer service and/or product knowledge support is helpful.
• Highly proficient in the use of Word, Excel, and PowerPoint.
• Exceptional written and verbal communication skills; ability to interact with all levels of the organization.
• Exceptional organizational and project management skills with a strong attention to detail; able to manage multiple projects at one time.
• Ability to deliver high-quality work with minimal supervision.

Benefits

At Benjamin Moore, our brand represents excellence, and we strive to provide a comprehensive total rewards package to match. In addition to a competitive base salary, every exempt and non-exempt role in our organization is eligible for a performance-based annual raise and bonus in recognition of their efforts that contribute to the success of our organization. We conduct regular pay audits using external market data and internal comparisons to ensure our employees are compensated fairly and equitably.

401 (k) match

Student Loan Repayment Assistance Program

In addition to our monetary compensation package, Benjamin Moore provides a full range of benefits that are personalized to support you physically, financially, and emotionally, through both the big milestones and in your everyday life.

Benjamin Moore provides Student Loan Repayment Assistance Program to support eligible active employees who graduated from an accredited post-secondary educational institution. The Repayment Program is intended to contribute to reducing employee's student loans. The Company follows all rules and regulations concerning the taxability of student loan repayments provided under applicable law.

PTO starting at 3 weeks' vacation + (7) paid holidays and (5) personal days

Compensation Philosophy

Tuition reimbursement

Medical/Dental/Vision

At Benjamin Moore, we empower our team members to achieve their goals and make a positive impact in our communities. We offer a rewarding and inspiring work environment that fosters creativity, collaboration, and a strong sense of camaraderie. Our culture of excellence and transparency encourages our colleagues to bring their authentic selves and unique perspectives/ideas every day. With 140 years of rich history behind our brand, we know that our people are the driving force behind our success. We believe in investing in our colleagues by offering work-life balance, competitive/ benefits, ongoing learning/continuing education, and skill development. Through a positive and engaging workplace, we facilitate growth, development, and fulfillment for all.

Employer-paid life insurance

• Communication and market programs for buy-in, awareness and participation.

Training + Development

Interview process

Visa Sponsorship

Security clearance