Front Office Executive

Description

The Receptionist/Front Office Executive role in Integrated Facilities Management‑Corporate Solutions is the front line of customer service, managing the busiest area of the office – the front desk. You will greet visitors, guide employees, and handle all incoming and outgoing calls while maintaining a professional appearance and behavior.

Daily responsibilities include maintaining and updating front‑office records such as telephone registers, call tracking, and client contacts, as well as general administrative and help‑desk tasks like displaying magazines and newspapers. You will also contribute to the monthly management report for the client and participate in emergency evacuation procedures.

Additional duties involve developing reception policies and procedures, and assisting with conference room management, event coordination, and flower arrangement logistics. Continuous improvement of the front‑office environment is a key focus.

• Greet visitors warmly and direct them and employees as needed.
• Answer, route, and manage all incoming and outgoing calls.
• Maintain and update front‑office records, telephone registers, call tracking and client contact databases.
• Perform general administrative and help‑desk tasks, including managing magazines, newspapers, and office supplies.
• Contribute to monthly client management reports and participate in emergency evacuation procedures.
• Develop and implement reception policies and procedures.
• Assist with conference room bookings, event coordination, and flower arrangement logistics.

Requirements

We seek a graduate with 1‑5 years of front‑desk management experience, proven continuous‑improvement initiatives, and strong computer literacy across multiple systems. A strong customer‑service focus, excellent people skills, and outstanding multitasking ability are essential.

• Graduate in any discipline with 1‑5 years’ experience in front‑desk or reception management.
• Proven experience with continuous‑improvement initiatives and client reporting.
• Knowledge of occupational safety requirements and strong computer literacy across multiple systems.
• Excellent customer‑service orientation with strong interpersonal and communication skills.
• Ability to multitask effectively and handle interactions with clients at all levels.

Benefits

At JLL you will work in an entrepreneurial and inclusive environment that supports your full potential through a Total Rewards Program, competitive pay, and a comprehensive benefits package. We also leverage AI to accelerate connections between candidates and opportunities.

• Entrepreneurial and inclusive work environment supporting personal growth.
• Competitive salary with a comprehensive Total Rewards Program and benefits package.
• Opportunities to work on AI‑enhanced recruitment and career development tools.
• On‑site location in Hyderabad, TS with a 48‑hour weekly schedule.
• Equal‑opportunity employer providing reasonable accommodations for disabilities.

Training + Development

Interview process

Visa Sponsorship

Security clearance