Safer Neighbourhoods Officer

The Safer Neighbourhoods Officer will deal with serious breaches of tenancy using all appropriate tools and powers to resolve issues. They will be responsible for developing and maintaining effective internal and external working relationships across the neighbourhoods, involving partners including the Police and Local Authority, to ensure that breaches of tenancy and anti-social behaviour are dealt with quickly and effectively.

• Ensure the effective reporting of safeguarding issues.
• Carry out investigations and take appropriate action to ensure an effective service which deals with breaches of tenancy quickly and effectively, using all of the tools and powers available.
• Work proactively with partner agencies to ensure that there is a coordinated approach to dealing with tenancy breaches and to reduce crime and anti-social behaviour in the neighbourhoods.
• Assess the needs of victims and perpetrators and refer to internal and external providers/partners for support where appropriate.
• Represent believe housing in court and monitor compliance with court orders.
• Manage a caseload and conflicting priorities, including preparation of legal paperwork such as Notices and witness statements.

Our offices are based in Seaham and Bishop Auckland and although we work flexibly, it is envisaged that this role will require both an offsite and onsite presence as per business need when required.

• The post holder will be required to work across all believe housing locations.

Here at believe housing we are a disability confident employer, if you require any adjustments or support throughout our recruitment process, please do not hesitate to get in touch.

Although this role is advertised as full-time, we will consider part-time, job share and alternative working pattern proposals where possible.

Where and when you work is flexible depending on the demands of your role, our customers’ needs and your individual work preference (as agreed with your manager).

We’re a family-friendly, flexible employer, and we encourage everyone to ‘work the believe way’. For us, this means keeping things simple, doing more of what matters, and removing tasks and processes that don’t add value.

From our annual leave entitlement (up to 33 days pro-rata, plus four volunteering days per year) and competitive pension scheme, to our flexible 'working the believe way' patterns that put your wellbeing front and centre, there's really a lot on offer.