Service Manager at Morgan Properties in Dover, DE | USD28-30 | Kablio

Role

Description

inventory management

team training

technical troubleshooting

preventive maintenance

work scheduling

on‑call support

Manage and organize inventory of all maintenance materials.
Interview, hire and train new team members.
Mentor and guide maintenance technicians to increase their overall knowledge base and skill set.
Partner with office staff to provide exceptional service and follow-up to our residents on any maintenance issues that may arise.
Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair.
Develop and lead a team of Maintenance Technicians through diagnosing problems and providing a resolution.
Establish a preventive maintenance schedule, make ready schedule and general work order schedule for team.
Planning, assigning and directing work of maintenance team.
Regularly inspect community buildings, including vacant units.
Be accountable for establishing and preparing a 24 hour on-call schedule for your team, and you must personally always be available in the event of snow and ice or other on-site emergencies.

Requirements

30‑minute commute

certificate

3+ years

hvac certification

driver’s license

Live within a 30-minute commute of the properties.
One-year certificate, 3+ years of related experience, or equivalent education and experience.
HVAC/EPA/CFC Certification required.
Active and valid driver’s license and a personal vehicle.

Benefits

Employee Assistance Program
Education/Tuition Reimbursement Program
$300 Morgan Essentials – paid quarterly
Medical, Dental, and Vision benefits
Long- and short-term disability
Retirement Plan - 401(k) Plan with company match
Property Staff Shared Renewal Commissions – paid monthly
Up to 100% Rent Discount
Generous paid time off, including 10 holidays per year and sick leave
Life/AD&D Insurance
Employee referral payment program (as much as $750)
On-call Appreciation, $15/day for holding the on-call phone
Additional employee discounts available!
Pay Range: $28.00- $30.00/ Hourly

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded 1985

Year Established

The company was established as a leader in property management.

Focuses on multi-family residential communities, managing thousands of units across various states.
Invests in real estate, acquiring and improving properties to enhance value for residents and stakeholders.
Excels in property maintenance, community engagement, and operational efficiency.
Portfolio spans from luxury to affordable housing, offering diverse living options.
Known for strategic acquisitions and a commitment to excellence in property management.
Approach to real estate is marked by thoughtful redevelopment for long-term sustainability and growth.

Culture + Values

Passion drives the company to build communities through teamwork and collaboration, combining individual strengths to deliver exceptional results.
Respect is practiced by supporting each other, remaining loyal and honest through adversity and challenges.
Integrity is a commitment to doing right by employees, residents, and communities.
Diversity is embraced and celebrated.
Entrepreneurial spirit is evident in a drive for innovation and a passion to do what has never been done before.

Environment + Sustainability

2024

Urban Benchmark

Lacks a comprehensive sustainability strategy or materiality assessment.

No disclosed net-zero emissions target date or carbon reduction commitments.
Limited disclosure of environmental performance metrics or oversight structures responsible for sustainability governance.
No quantitative goals or reported results (e.g., energy savings, carbon reductions) were found on public channels.

Inclusion & Diversity

Create a workplace culture where each employee feels connected, empowered, and heard.
Creating a culture of respect and appreciation for diverse perspectives is foundational to our strategic objectives.
Established a DEI Council with cross-functional membership to act as advocates and champions for employees.
Identifies five PRIDE values—Passion, Respect, Integrity, Diversity, Entrepreneurial Spirit—as central to DEI efforts.
Did not publicly disclose gender-specific demographic statistics or targets.

Articles

Morgan Properties – Wikipedia

Morgan Properties – PERE Institutional Profile

Morgan Properties Resident Feedback (Reddit)

Role

Description

inventory management

team training

technical troubleshooting

preventive maintenance

work scheduling

on‑call support

Manage and organize inventory of all maintenance materials.
Interview, hire and train new team members.
Mentor and guide maintenance technicians to increase their overall knowledge base and skill set.
Partner with office staff to provide exceptional service and follow-up to our residents on any maintenance issues that may arise.
Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair.
Develop and lead a team of Maintenance Technicians through diagnosing problems and providing a resolution.
Establish a preventive maintenance schedule, make ready schedule and general work order schedule for team.
Planning, assigning and directing work of maintenance team.
Regularly inspect community buildings, including vacant units.
Be accountable for establishing and preparing a 24 hour on-call schedule for your team, and you must personally always be available in the event of snow and ice or other on-site emergencies.

Requirements

30‑minute commute

certificate

3+ years

hvac certification

driver’s license

Live within a 30-minute commute of the properties.
One-year certificate, 3+ years of related experience, or equivalent education and experience.
HVAC/EPA/CFC Certification required.
Active and valid driver’s license and a personal vehicle.

Benefits

Employee Assistance Program
Education/Tuition Reimbursement Program
$300 Morgan Essentials – paid quarterly
Medical, Dental, and Vision benefits
Long- and short-term disability
Retirement Plan - 401(k) Plan with company match
Property Staff Shared Renewal Commissions – paid monthly
Up to 100% Rent Discount
Generous paid time off, including 10 holidays per year and sick leave
Life/AD&D Insurance
Employee referral payment program (as much as $750)
On-call Appreciation, $15/day for holding the on-call phone
Additional employee discounts available!
Pay Range: $28.00- $30.00/ Hourly

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded 1985

Year Established

The company was established as a leader in property management.

Focuses on multi-family residential communities, managing thousands of units across various states.
Invests in real estate, acquiring and improving properties to enhance value for residents and stakeholders.
Excels in property maintenance, community engagement, and operational efficiency.
Portfolio spans from luxury to affordable housing, offering diverse living options.
Known for strategic acquisitions and a commitment to excellence in property management.
Approach to real estate is marked by thoughtful redevelopment for long-term sustainability and growth.

Culture + Values

Passion drives the company to build communities through teamwork and collaboration, combining individual strengths to deliver exceptional results.
Respect is practiced by supporting each other, remaining loyal and honest through adversity and challenges.
Integrity is a commitment to doing right by employees, residents, and communities.
Diversity is embraced and celebrated.
Entrepreneurial spirit is evident in a drive for innovation and a passion to do what has never been done before.

Environment + Sustainability

2024

Urban Benchmark

Lacks a comprehensive sustainability strategy or materiality assessment.

No disclosed net-zero emissions target date or carbon reduction commitments.
Limited disclosure of environmental performance metrics or oversight structures responsible for sustainability governance.
No quantitative goals or reported results (e.g., energy savings, carbon reductions) were found on public channels.

Inclusion & Diversity

Create a workplace culture where each employee feels connected, empowered, and heard.
Creating a culture of respect and appreciation for diverse perspectives is foundational to our strategic objectives.
Established a DEI Council with cross-functional membership to act as advocates and champions for employees.
Identifies five PRIDE values—Passion, Respect, Integrity, Diversity, Entrepreneurial Spirit—as central to DEI efforts.
Did not publicly disclose gender-specific demographic statistics or targets.

Articles

Morgan Properties – Wikipedia

Morgan Properties – PERE Institutional Profile

Morgan Properties Resident Feedback (Reddit)