Lead Relationship Manager
Solarsquare Energy
Manage leads, orders, and customer relationships for solar solutions.
11 days ago ago
6 - 8
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Pune, Maharashtra, India
Office Full-Time
Company Size
1,100 Employees
Service Specialisms
Solar Energy Solutions
Installation
Project Management
Design
Sector Specialisms
Residential
Commercial
Housing Society
Rooftop Solar
Renewable Energy
Solar Energy
Energy
Infrastructure
Role
What you would be doing
lead generation
account management
customer support
data entry
order processing
issue logging
- Analyzing customer feedback on products and services offered.
- Generating leads from multiple platforms.
- Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
- Responding to customer queries in a timely and effective manner, via phone, email, social media, or chat applications.
- Enter and update customer information in the database.
- Involved in the End-to-End Sales process from Lead Generation to Order Collection and payment Collection.
- Take and process orders in an accurate manner.
- Documenting processes and logging technical issues, as well as customer compliments and complaints.
What you bring
ms office
graduate
communication
problem solving
conflict resolution
customer insight
Education Min: Graduate (Any Graduate)
Relevant Professional Experience: Min: 2 year - Max: 5 Year
CTC : 6 LPA - 8 LPA Fixed
- Proficiency in MS Office.
- Extensive experience in gathering and interpreting customer experience information. Solid knowledge of online customer engagement platforms and channels.
- The candidate should be able to resolve conflicts with the customer.
- The candidate should have excellent communication skills both written and verbal.
- The candidate should be a problem solver and should be able to coordinate with multiple stakeholders.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
20k homes served
Homes served
Over 20,000 homes across more than 20 Indian cities, equipped with storm-resistant solar systems.
$40M Series B
Funding round
Secured a Series B raise of $40 million in December 2024, driving significant revenue growth.
- Offers end-to-end solar services for homeowners, including design, permits, financing, installation, and maintenance.
- Engineered WindPro Mount™ systems to withstand extreme weather conditions.
- Specializes in on-grid and off-grid rooftop solar solutions, integrating loan options and pre-engineered mounting systems.
- Key investors include Lightspeed, Lightrock, Elevation Capital, Lowercarbon, Rainmatter, and Gruhas Proptech.
- We are passionate about making solar energy accessible to all.
- Customer-centricity drives everything we do.
- We focus on operational excellence and innovation.
- We prioritize teamwork and collaboration.
- We value honesty, integrity, and transparency.
- We are committed to creating a workplace that fosters growth and development.
Net Zero by 2040
Carbon Neutrality Goal
Aiming to achieve carbon neutrality by 2040 through sustainable initiatives.
1M+ Tons CO2 Saved
Emissions Reduction Impact
Over 1 million tons of CO2 emissions reduced through solar installations.
- Provide affordable and sustainable solar energy solutions that reduce carbon footprints.
- Technology designed to minimize energy waste and maximize efficiency.
30% Women
Gender Diversity
A commitment to gender balance in the workforce through inclusive hiring practices.
- Focus on fostering an inclusive workplace.
- Actively recruit and support diverse talent across all levels of the organization.
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