Overnight Concierge at Comstock Companies in Rockville, MD | USD18-22 | Kablio

Role

Description

building walks

reservation coordination

access control

tenant support

visitor greeting

reception management

Complete daily building walks, looking for maintenance items, reorganizing furniture/décor and cleaning up whenever needed
Coordinate reservation for amenity space, loading elevators and loading dock
Ensure that only authorized individuals enter the building
Manage incoming phone calls and direct them to the appropriate destination
Respond to tenant questions and complaints in a timely manner
Work scheduled shifts
Meet and greet all visitors such as tenants, guests and prospects
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide Class “A” customer service – Building a good rapport with tenants and going above and beyond whenever possible

Requirements

microsoft office

high school

problem solving

customer service

teamwork

detail oriented

Must be customer-focused and results-oriented
Must have a positive, can-do attitude and be able to fuel growth and innovation
High School Diploma or equivalent (GED)
Strong sense of urgency
1 year of concierge or high-end customer service experience is preferred
Must be able to work weekends
Strong problem-solving skills
Must be highly credible and trustworthy, and operate with high degree of integrity
Proficient in Microsoft Office, particularly Outlook, Word and Excel
Self-motivated and high energy
Exceptional oral and written communication skills
Ability to work holidays required. Flexibility to pick up additional shifts, as needed
Self-directed and able to work independently, with minimal supervision
Ability to work well in a team establishing good working relationships with others
Ability to multitask and prioritize tasks with a strong attention to detail
Strong customer service background
Outgoing personality with ability to relate to diverse group of people

Benefits

Competitive Salary with Bonus Potential
Free Parking and EV charging
Housing Discount
Parental Leave Program
Generous Benefit Package: Medical, Dental, Vision, 401K Match, Life Insurance
Annual Professional Development Funds to fuel your growth
Enjoy a Friendly Work Environment that values collaboration
Commuter Benefits
Opportunities for Advancement within our expanding portfolio

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded with a vision to redefine real estate development and construction across the United States.
A track record of delivering high-quality, innovative residential, commercial, and industrial projects.
Focused on a wide range of sectors, from heavy civil to government, ensuring a deep impact on communities.
Committed to using cutting-edge technology and sustainable practices to create lasting value.
Known for tackling complex and large-scale projects, including mixed-use developments and urban infrastructure.
With years of experience, the company has established a reputation for precision, reliability, and excellence.

Culture + Values

Believes in acting with integrity, honesty, and transparency in everything they do.
Values collaboration and strength through teamwork, emphasizing the importance of each person's ideas and expertise.
Committed to achieving the highest standards in all aspects of their business.
Embraces change and continuously seeks innovative solutions to meet clients' needs.
Takes responsibility for actions and delivers results with a strong sense of ownership.

Environment + Sustainability

Prioritize sustainable development practices in all projects, utilizing eco-friendly materials and technologies.
Incorporates green building certifications such as LEED and ENERGY STAR in its developments.
Actively engaged in environmental preservation, integrating nature-based solutions where possible.

Inclusion & Diversity

The company prioritizes fostering an inclusive and diverse workplace.
They have set goals for increasing diversity within leadership and operational teams.
The company actively tracks diversity metrics, including gender representation and racial diversity.
The company has committed to improving gender equity, with specific targets for female leadership roles.

Articles

About Us

Careers

Role

Description

building walks

reservation coordination

access control

tenant support

visitor greeting

reception management

Complete daily building walks, looking for maintenance items, reorganizing furniture/décor and cleaning up whenever needed
Coordinate reservation for amenity space, loading elevators and loading dock
Ensure that only authorized individuals enter the building
Manage incoming phone calls and direct them to the appropriate destination
Respond to tenant questions and complaints in a timely manner
Work scheduled shifts
Meet and greet all visitors such as tenants, guests and prospects
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide Class “A” customer service – Building a good rapport with tenants and going above and beyond whenever possible

Requirements

microsoft office

high school

problem solving

customer service

teamwork

detail oriented

Must be customer-focused and results-oriented
Must have a positive, can-do attitude and be able to fuel growth and innovation
High School Diploma or equivalent (GED)
Strong sense of urgency
1 year of concierge or high-end customer service experience is preferred
Must be able to work weekends
Strong problem-solving skills
Must be highly credible and trustworthy, and operate with high degree of integrity
Proficient in Microsoft Office, particularly Outlook, Word and Excel
Self-motivated and high energy
Exceptional oral and written communication skills
Ability to work holidays required. Flexibility to pick up additional shifts, as needed
Self-directed and able to work independently, with minimal supervision
Ability to work well in a team establishing good working relationships with others
Ability to multitask and prioritize tasks with a strong attention to detail
Strong customer service background
Outgoing personality with ability to relate to diverse group of people

Benefits

Competitive Salary with Bonus Potential
Free Parking and EV charging
Housing Discount
Parental Leave Program
Generous Benefit Package: Medical, Dental, Vision, 401K Match, Life Insurance
Annual Professional Development Funds to fuel your growth
Enjoy a Friendly Work Environment that values collaboration
Commuter Benefits
Opportunities for Advancement within our expanding portfolio

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Overnight Concierge

Comstock Companies

Overnight Concierge

Comstock Companies

Description

building walks

reservation coordination

access control

tenant support

visitor greeting

reception management

Requirements

microsoft office

high school

problem solving

customer service

teamwork

detail oriented

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance

Overview

Culture + Values

Environment + Sustainability

Inclusion & Diversity

Articles

Description

building walks

reservation coordination

access control

tenant support

visitor greeting

reception management

Requirements

microsoft office

high school

problem solving

customer service

teamwork

detail oriented

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance

Overview

Culture + Values

Environment + Sustainability

Inclusion & Diversity

Articles

2050 Net Zero

Net Zero Commitment

Aiming to achieve net-zero carbon emissions across all operations by the year 2050.