Catering & Events Manager

Description

• Ensure BEOs being prepared/written are following SOP guidelines
• Participate in daily departmental operations including budget/forecasting, various reporting, and training
• Review and prepare timely event orders to successfully set up culinary and operations
• Maintain an open perspective and provide ideas to better the department
• Assist team in providing service levels resulting in maximum profitability and the highest guest satisfaction
• Conduct tours of banquet and event facilities, sleeping rooms, and other areas of the hotel
• Evaluate event space needs to ensure appropriate room/location size based on the number of attendees
• Represent the Company at industry events by promoting our brand and product offerings
• Generate catering, wedding, restaurant, and event prospectus, contracts, event orders, and all other production requirements
• Coordinate with other departments and venues to set up service and breakdown of all functions and confirm that all necessary equipment is on hand (both in-house and rental)
• Create and maintain a work environment that promotes teamwork, performance, feedback, recognition, mutual respect, and Member satisfaction
• Collaborate with the culinary team on creative menu proposals and out-of-the-box experiences
• Mentor and challenge administrators to develop and prepare for advancement
• Provide the ultimate experience for all clients while providing the highest level in standards of service without sacrificing quality
• Assist meeting and event planners by proposing appropriate F&B and A/V requirements, and coordinate all aspects of the event(s) with appropriate hotel staff
• Meet and entertain potential customers in collaboration with the sales team
• Responsible for complying with Title 26 policies and procedures

Requirements

• Excellent organizational skills; be able to function under time constraints and deadlines with attention to detail
• Knowledge of meeting room capacities, banquet set-up, audio-visual, and any other pertinent details as they relate to function and room set-up
• Minimum of three (3) years of luxury, large-scale hotel experience in Catering and Conference Services
• Ability to work under pressure and manage stressful situations during busy periods
• Successfully communicate and present conceptual ideas and detailed design, both verbally and visually with different stakeholders
• Proven ability to manage and prioritize multiple projects simultaneously in a fast-paced environment
• Ability to provide leadership and direction contributing to the success of the organization through engaging, developing, and mentoring individuals and teams
• Bachelor’s Degree in Hospitality, Business, or a related field; or equivalent combination of education and experience, preferably in a large, luxury resort setting
• Must be willing and able to work a flexible schedule to include nights and weekends
• Proficient in Microsoft application tools, including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook
• Ability to work in a fast-paced, busy, everchanging, and somewhat stressful environment
• Knowledge of F&B products, proper preparation, and presentation of food and beverage items in a gaming environment
• Able to lead and mentor a team
• Excellent communication and customer service skills
• Title 26 knowledge required
• Must have proven selling, negotiating, and presentation skills and strong attention to detail

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance