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Director of Maintenance
Urby
Overseeing and maintaining building facilities and amenities, contributing to resident satisfaction, and leading maintenance teams while working with property management.
23d ago
Expert & Leadership (13+ years), Junior (1-3 years), Intermediate (4-7 years)
Full Time
Philadelphia, PA
Onsite
Company Size
200 Employees
Service Specialisms
Project Management
Real Estate Development
Property Management
Luxury Rental Apartments
Short-Term Furnished Apartments
Co‑Working Spaces
Wellness Amenities
Community Gardens
Sector Specialisms
Residential
Multifamily
Adaptive Reuse
Hospitality-driven
Urban Living
Apartment Communities
Role
What you would be doing
asset tracking
client liaison
move-in prep
team oversight
expense management
safety compliance
- Utilize asset tracking system, Entrata, to ensure maintenance team is completing work orders and maintenance requests timely to help drive resident satisfaction.
- Acts as a liaison to ensure all commercial retail is abiding to all community guidelines related to repairs + maintenance
- Ensure all move-in procedures including make ready and inspections are up to brand standards and expectations of resident experience
- Oversee porters & maintenance teams + schedules and ensure all job tasks and responsibilities are being completed up to expectations and timelines
- Look for areas of opportunity to reduce expenses and supplies to increase efficiency of spends
- Ensuring the facilities meets safety codes according to municipality and state requirements including but not limited to fire protection systems, waste, and recycling removal
- Elevators - manage and ensure third party vendor is maintaining systems per contractual requirements
- Development a full understanding of the building blueprints and schematics
- Conduct regular building walk throughs and inspections with management, including all grounds and MEP equipment rooms
- Oversee all preparations for reopening and closing of pool including vendor contracts and FFE
- Work directly with General Manager and Area Director of Maintenance in managing capital expenditures
- Accurately utilize Make Ready Board in Entrata including schedules of pre-move out inspections and scheduled dates of work to be completed
- Ensure all maintenance service agreements are being scheduled accordingly with contractors (Landscaping, Generator, HVAC, etc.)
- Process, track, and effectively submit department payroll on a biweekly basis
- Maintain all public spaces/amenity areas + back of house areas per Urby standards
What you bring
financial reporting
leadership
communication skills
on call availability
time management
organization
- Ability to understand monthly finance reporting compared to budget and keep expenses in line with budget
- Exemplifies leadership qualities
- Ability to communicate clearly and pleasantly with residents and co-workers.
- On call availability in the event of all building related emergencies
- Strong time management skills, ability to delegate work tasks, and an acute attention to detail
- Organized - Comfortable working in fast paced environments with the ability to manage multiple projects simultaneously
- Social work environment with fast paced start-up energy
- HSA + FSA with up to $2,000 company match
- Paid parental leave
- 10 paid company holidays
- Cross-training programs
- Employee referral incentive
- Mental health support available through Ginger
- Discounted employee rent program
- Casual but cool dress code
- Monthly spot bonus programs
- Free parking + pre-tax commuter benefits
- Company outings including a beach party day!
- Tuition reimbursement
- Generous PTO policy + EOY rollover
- Gym + pool access at any of our Urby locations
- Complimentary snacks and monthly team lunches
- Exclusive trainings with inspirational industry experts
- 401k + company match
- 80% employer sponsored Cigna medical, dental, vision plans
- Discounts at all in-house cafes
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- management may conduct background checks, including but not limited to employment verification, criminal background check, credit history check, and reference checks.
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Company
Overview
2014 Founded
Year of Establishment
The company was established in 2014 with the vision to redefine urban apartment living.
$4B Investment
Funding Raised
Over $4 billion has been raised to support growth through development and partnerships.
8,000 Units
Managed Properties
Currently manages over 8,000 residential units across major U.S. cities.
- In just over a decade, Urby unveiled a test building in 2015 and expanded across NYC, New Jersey, Stamford, Dallas, Miami, Philadelphia, and Washington DC.
- Their properties feature smart-suite layouts and amenities like gyms, rooftop gardens, co-working lounges, cafes, and pet-friendly facilities.
- Urby’s growth narrative centers on building hospitality-forward, community-centric apartment communities with bold, user-centered design.
- We believe in a culture of belonging where every person can feel supported, heard, and included.
- We are creative, bold, and entrepreneurial in everything we do.
- We foster a culture of collaboration and encourage different perspectives.
- We are customer-focused and strive to improve the experience of our residents and team members.
- We are committed to innovation and continuously seek new ways to improve our services and products.
2030
Net Zero Target Year
Target year for achieving net zero emissions across all operations.
- Committed to integrating sustainable practices at every stage of development.
- Buildings are equipped with energy-efficient technologies and sustainable materials.
- Focus on reducing water usage and waste generation through strategic operational approaches.
- Implement green building certifications and environmentally-conscious designs in all new developments.
- actively works to foster an inclusive and diverse workplace, ensuring that all team members are treated with respect and dignity.
- have initiatives to support gender equality, with a clear focus on increasing female representation in leadership roles.
- leadership team is committed to promoting diversity at all levels within the organization.
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