Service Contracts Administator

Company logo
Orona
Designs, manufactures, installs, and maintains lifts, escalators, and associated services.
Manage service and warranty contracts, renewals, paperwork and reporting for lift services.
1 months ago ago
Junior (1-3 years)
Full Time
Sheffield, England, United Kingdom
Office Full-Time
Company Size
3,300 Employees
Service Specialisms
Design
Manufacture
Installation
Maintenance
Modernisation
Replacement
Technical Services
Consulting
Sector Specialisms
Buildings
Residential
Commercial
Industrial
Urban Mobility
Maintenance Services
Accessibility Solutions
Role
What you would be doing
What you bring
contracts
organising
phone skills
independent
gcse c
english gcse
  • Experience in a service organisation working with Contracts and operational support
  • Organising – able to orchestrate multiple activities at once, arrange information and files in a structured way and anticipate impact of related activities.
  • Telephone Manner – able to project a good image of the company over the phone with good listening skills, clear speech and a helpful attitude towards customers.
  • Stand Alone – has the self confidence to be able to work with minimum supervision and be trusted to deliver work that is timely and accurate, right 1st time.
  • Minimum 3 GCSE in "C" grade, preferably one in English
Benefits
  • Medical Cash Back Plan
  • 25 days holiday (rising to 30 days with service) + 8 days Bank Hols
  • Employee Assistance Program
  • Recruitment referral fee
  • Eyecare vouchers
  • Long Service Awards
  • Enhanced Family Friendly Leave
  • Training and Development opportunities
  • Competitive salary
  • Pension (Company contributions rising with service)
  • Life Assurance
Training + Development
Information not given or found
Company
Overview
1960
Year Founded
Established in 1960, they became a leading player in the vertical transport sector.
60 years
Experience
Over 60 years of experience in designing, manufacturing, installing, and maintaining lifts and escalators.
100+ countries
Global Presence
Operates in over 100 countries across the globe.
  • The company specializes in designing, manufacturing, installing, and maintaining lifts and escalators.
  • Orona's products and services are used in a wide range of sectors, including residential, commercial, and industrial buildings.
  • Known for its focus on quality, innovation, and sustainability, Orona’s systems ensure safety and efficiency.
  • In addition to vertical transport solutions, the company offers maintenance and modernization services for existing installations.
  • Orona works on projects of all scales, from single buildings to large, complex infrastructures.
  • A key differentiator is its focus on user experience and tailored solutions for diverse customer needs.
Culture + Values
  • Our purpose is our drive: We improve the connection between people by shortening distances.
  • People providing service for people: We are a team of people providing service for people. We are part of our socio‑business project and the success of the company is our success.
  • A more caring and solidary society: Change starts within at Orona. We take care of our people by promoting equality, diversity and ensuring a quality of working life in accordance with our cooperative principles.
  • Ethical and sustainable management model: Our management model based on ethical values respects a sustainable, inclusive model of society that promotes social and cultural initiatives as an integral part of it.
Environment + Sustainability
75% Energy Reduction
Energy Efficiency Achievement
Significantly reduced energy consumption across the entire value chain, demonstrating a strong commitment to sustainability.
85% Electricity Savings
Net-Zero Elevators
Elevators in Orona Zero building achieve net-zero energy consumption thanks to advanced storage systems and photovoltaic technology.
4.3M MJ Annual Consumption
Orona Zero Building Efficiency
The building's annual energy consumption reflects a highly optimized design, incorporating renewable energy sources and efficient systems.
31K Ton CO₂ Embodied Energy
Carbon Footprint Milestone
The building's embodied energy highlights a significant investment in materials and construction methods with lower environmental impact.
  • Aligned with UN Global Compact and SDGs across 12 relevant goals.
  • ISO 14064 certified annual carbon-footprint calculation with commitment to yearly emissions reduction.
  • Environmental Product Declarations (EPD) for Orona Next models under ISO 14025 based on life‑cycle assessments.
  • First lift company worldwide certified in Ecodesign ISO 14006.
  • Orona Ideo buildings (e.g. Orona Zero) certified LEED Gold and BREEAM Excellent; features include district heating‑cooling using solar, geothermal, biomass, PV panels.
  • Member of Basque Ecodesign Center since 2016; implementing green procurement, GRI‑level standards, carbon footprint limits, CO₂ compensation.
Inclusion & Diversity
  • Promotes equality and diversity as part of cooperative principles.
  • Ensures quality of working life through internal social-cooperative model.
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Service Contracts Administator at Orona in Sheffield, England, United Kingdom