Resident Experience Coordinator (Contract)

Overview

Coordinate display homes, move‑ins, and homeowner experiences

Key Responsibilities

• event coordination
• supply management
• homeowner communication
• display setup
• schedule management
• record keeping

Tasks

You’ll walk into our vibrant downtown office and grab a cup of Starbucks from our kitchen. Partnering with our Sales, Marketing, and Homeowner Care teams, you’ll coordinate display homes, closings, and move-ins - making sure every detail runs smoothly and every homeowner feels at home. -Collaborate with Sales, Homeowner Care, and Marketing teams to ensure smooth handovers and consistent communication -Build strong relationships with internal teams, homeowners, and external partners to deliver an extraordinary experience at every stage -Be available to support occasional evening or weekend events, as required -Maintain organized records of home and amenity maintenance guides, photos, and updates -Assist with ad hoc duties and special projects as they arise -Schedule cleaning, repairs, and deliveries to ensure all display and homeowner-facing areas are show-ready -Support homeowner orientations, key handovers, and closing activities in collaboration with the Sales, Leasing, Marketing, and Homeowner Care teams -Support homeowner and renter inquiries with professionalism and care -Coordinate the setup, maintenance, and presentation of display homes and amenity spaces -Manage supplies and logistics for display homes, leasing offices, and homeowner events -Prepare and send homeowner communications, closing letters, and welcome materials

Requirements

• crm
• 1-2 years
• organizational
• customer service
• project marketing
• detail‑oriented

What You Bring

Strong organizational and time management skills, and thrive in a fast-paced environment. You’re a self-starter who takes initiative, with a keen eye for detail and a genuine passion for delivering exceptional resident experiences. You’re also a versatile team player who enjoys collaboration and approaches problem-solving with positivity and professionalism. -Experience coordinating display homes, home orientations, or project marketing initiatives -Knowledge of the closing process, move-ins, and key handovers -The ability to build positive relationships with homeowners, residents, and Realtors -A proactive, solutions-focused mindset and an eye for detail -Familiarity with CRM systems and homeowner/renter management processes -Strong organizational skills with the ability to manage multiple priorities across Sales, Homeowner Care, and Marketing teams -1–2 years of experience in a similar role supporting homeowners, residents, or property operations -Comfort working across a variety of operational and administrative tasks -Excellent communication skills and a warm, professional approach to customer service

People Also Searched For

About intracorp homes

Nope

Sector Specialisms