Collections Specialist
Pye-Barker Fire & Safety
Collects overdue accounts, manages AR aging, and works with customers & management.
4 days ago ago
$20 - $30
Junior (1-3 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Alpharetta, GA
Remote
Company Size
6,000 Employees
Service Specialisms
Fire suppression systems
Fire alarm systems
Fire sprinkler systems
Portable fire extinguisher service
Restaurant/kitchen fire suppression
Special hazards systems
Physical security
Access control
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
data security
ar aging
erp updates
discrepancy monitoring
fdl letters
compliance
- Ensures the security and privacy of customer information and files.
- Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
- Maintain notes on accounts to reflect collection efforts.
- Prepare FDL letters and request attorney FDLs as needed and recommend accounts for third-party collection and/or write-off.
- Manage AR Aging report for locations and subsidiaries assigned, as well as escalated accounts/invoices from branches that need a higher level of collection. This effort will be through direct calls and emails with customers.
- Monitor and resolve financial discrepancies.
- Communicate with Collections Manager about status of past due accounts or situations where additional leverage is needed to obtain the desired outcome of collection efforts.
- Work returned statements as needed to collect outstanding debt, obtain updated contact information, and update ERP systems with current information.
What you bring
microsoft office
profit zoom
data analysis
collection laws
2+ years
high school
- High school diploma or equivalent, bachelors or associates degree preferred, but not required
- Prolonged periods sitting at a desk and working on a computer.
- Proficient in Microsoft Office Suite or related software.
- Basic understanding of statistics and data analysis.
- Ability to work with a team and independently, in a fast-paced environment.
- Excellent verbal and written communication skills.
- Microsoft Navigator and/or Profit Zoom a plus.
- Basic understanding of applicable state and federal collection laws including the Fair Debt Collection Practices Act and the Fair Credit Reporting Act.
- At least two years of experience in collection and credit work.
- Medical, dental, vision
- Training and Career Development
- Company paid life insurance
- Company vehicle (if job applicable)
- Excellent pay
- 401K with employer match
- Paid vacation and company holidays
- Company paid short-term disability
- Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
Since 1946
Year Founded
Established in 1946, the company has a long-standing presence in fire and life-safety services.
30+ Acquisitions
Regional Acquisitions
Over 30 regional specialists were acquired to strengthen services across the United States.
200+ Locations
National Expansion
Expanded to over 200 locations, showcasing extensive national reach.
Top 10 SDM 100
Industry Ranking
Recognized as one of the top 10 companies in the SDM 100 list of leading security firms.
- Its business model blends full‑service fire protection—extinguishers, sprinklers, suppression, alarms, special‑hazards systems—with integrated security and monitoring.
- Typical projects range from installing sprinkler systems in commercial high‑rises, retrofitting suppression systems in food‑service kitchens, to deploying fire alarms and security in petrochemical plants and airports.
- Specialist sectors include healthcare, hospitality, aviation, government, petrochemical, utilities, food services, and residential markets.
- Unusually, the company preserves the legacy brands and teams it acquires—continuing local identities while leveraging national scale.
- Strategic acquisitions often span from niche sprinkler firms to alarm & suppression experts, enabling rapid entry into new states and service areas.
- Makes recommendations that are always in the best interest of customers and provides responsive and dependable service every time.
- Earns trust by caring for customers as they care for each other.
- Shows utmost appreciation for the industry and each other, working together to help customers protect what they’ve built.
- Committed to quality craftsmanship, quick response, and taking care of team members and customers like family.
- No publicly stated net-zero target or formal environmental/sustainability strategy on company website or LinkedIn.
- Invests in Environmental Health & Safety (EHS) programs aimed at achieving zero accidents, reducing injuries and improving workplace safety efficiency.
- Claims proactive safety measures: safety meetings, documentation, goal of zero accidents and fatalities.
- Tangibly reports benefits from EHS efforts: cost-effectiveness, better quality, lower personnel turnover, reduced insurance rates, improved morale.
- No formal DEI strategy or gender‑related statistics disclosed on company website or LinkedIn.
- Reddit posts from acquired branches suggest increased opportunities for women and Black employees post‑acquisition.
- No company‑released data on gender distribution, hiring targets, or DEI outcomes.
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