Kablio AI
AI Turbo Recruiter
Want to hear how I work? Hit play.Kablio AI applies for you. You just show up to the interviewKablio AI helps you secure roles in construction, clean energy, facilities management, engineering, architecture, sustainability, environment and other physical world sectors.
Get hired, get rewarded!
Land a job through Kablio and earn a 5% salary bonus.
Exclusive benefits
5%Bonus
HOA Member Services Coordinator (CA)
Seabreeze Management Company, Inc.
Provide high-quality, proactive customer service to homeowners and residents.
5d ago
Junior (1-3 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Orinda, CA
Office Full-Time
Company Size
501 Employees
Service Specialisms
Property Management
Real Estate
Construction Management
Project Management
Facility Management
Asset Management
Development Services
Sector Specialisms
Residential
Commercial
HOA Management
Role
What you would be doing
customer service
resident response
work order
submittal processing
professional demeanor
call handling
- Attend and assist with Association-sponsored social events as directed.
- Keep workspaces and common areas clean, organized, and presentable.
- Greet all residents, guests, and visitors with courtesy, attentiveness, and respect.
- Maintain a professional appearance and exercise sound judgment in addressing customer service-related matters.
- Respond promptly and appropriately to resident inquiries, concerns, complaints, and suggestions. Conduct follow-up as needed to ensure resolution and satisfaction. Escalate matters to the appropriate department or manager when necessary.
- Encourage and model professional behavior and customer service excellence for colleagues.
- Maintain a consistent and reliable presence at assigned workstation during scheduled hours.
- Demonstrate a consistently positive attitude and professional demeanor; serve as a representative of the company’s values and foster a collaborative, respectful work environment.
- Process and follow up on approved architectural submittals in accordance with Association guidelines. Enforce applicable policies and procedures, including follow-up on Notices of Completion and adherence to compliance timelines.
- Deliver exceptional customer service to homeowners and residents by providing timely, courteous, and professional assistance at all times.
- Answer telephone calls using professional etiquette. Document and track resident requests using the designated work order system (e.g., CINC).
- Effectively manage multiple responsibilities and meet deadlines in a fast-paced environment.
What you bring
outlook
word
excel
acrobat
high school
property management
- Proficiency in using standard office software and systems, including internet navigation, CINC, Microsoft Outlook, and Microsoft Word.
- Perform basic mathematical functions, including addition, subtraction, multiplication, and division.
- MAS 90 Internet Access Power Point
- Possess strong communication, interpersonal, and organizational skills.
- High School Diploma or equivalent
- Demonstrate attention to detail with consistent follow-through on assigned tasks.
- Able to read and interpret documents such as operational guides, procedural manuals, and written instructions.
- Maintain a professional and approachable demeanor in appearance, communication, and behavior.
- Outlook MS Word Excel Adobe Acrobat Other
- Experience in the property management and/or hospitality industries preferred
- Ability to understand and carry out instructions provided in written, verbal, or diagram formats.
- Capable of identifying and resolving routine issues using sound judgment and standardized procedures.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
People also searched
Administrative Assistant Jobs in Oakland United StatesCustomer Service Jobs in Oakland United StatesGeneral Admin & Support Jobs in Oakland United StatesProperty Supervisor Jobs in Oakland United StatesAssistant Property Manager Jobs in Oakland United StatesReceptionist Jobs in Oakland United StatesOffice Administrator Jobs in Oakland United States
Company
Overview
90,000+
Properties Managed Daily
The company handles a significant portfolio of residential and commercial properties, showcasing its operational scale.
3+ Companies
Recent Strategic Expansion
Through acquisitions in 2023-2024, the firm expanded its regional reach with notable acquisitions like Amber Property Management.
$750M
Annual Revenue
The company generates over $750 million in annual revenue, reflecting its robust financial performance.
Top Workplace
USA Regional & National Recognition
The company was honored with the 2023 USA Top Workplace award, recognizing its exceptional workplace culture.
- Grows steadily across California, Nevada, and Washington.
- Manages homeowner associations, mixed-use developments, and commercial common-interest properties.
- Offers financial oversight, community operations, and strategic guidance for residential and commercial properties.
- Led by a leadership team with deep expertise in engineering, real estate, and HOA administration.
- An AAMC-certified full-service property management firm backed by over three decades of experience.
- Customer-focused
- Commitment to integrity
- Professionalism
- Innovation
- Teamwork
- Community involvement
- Excellence in service
2030 Target
Net Zero Commitment
Aims to achieve net zero emissions by 2030 through comprehensive sustainability initiatives.
- Commitment to sustainability practices
- Energy-efficient solutions in property management
- Implementation of eco-friendly technologies and materials
- Recycling and waste reduction programs in place
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio