General Manager

Description

This is a hands-on leadership role where you’ll combine strong commercial drive with people-focused leadership. From maximising occupancy and driving sales, to overseeing day-to-day operations and creating a positive, inclusive student community, you’ll be central to both the commercial success and operational excellence of the sites.

• Oversee peak operational periods including move-in, move-out, and summer turnaround.
• Lead, inspire and develop on-site teams across both locations, setting high standards and delivering first-class service.
• Build strong relationships with universities, local partners, and stakeholders to enhance the student experience.
• Drive lettings and sales performance to achieve full occupancy and meet commercial targets.
• Take full ownership of site operations, including facilities management, health & safety, compliance, and supplier performance.
• Create a safe, welcoming environment where students feel supported, engaged, and proud to live.
• Manage budgets, P&L, and financial performance, identifying opportunities to increase revenue and control costs.

Requirements

• Commercially minded, with confidence in lettings, sales, and financial performance.
• Highly organised, proactive, and resilient, able to balance strategic priorities with day-to-day operational demands.
• Proven experience in operations and people leadership, ideally within PBSA, residential property, hospitality, or a similar service-led environment.
• A natural leader who can motivate teams, build strong culture, and deliver results across multiple sites.

Benefits

• Competitive salary and benefits package.
• Career progression with a market-leading PBSA operator experiencing strong growth.
• The opportunity to take ownership of two established student accommodation sites.

Training + Development

Interview process

Visa Sponsorship

Security clearance