Manage incoming leads in the CRM system, schedule self-guided tours, and provide a high-quality leasing experience for future residents, which included assessing clients' needs and pairing them with the best home that fits their criteria.
Maintain in-depth knowledge of each community and apartments within the assigned portfolio.
Works in a centralized sales hub and facilitates leasing remotely to maintain established target occupancy for the assigned portfolio on a weekly, monthly, quarterly, and annual basis.
Manage pipeline and follow up with prospects by continuously reaching out with tailored updates to assist in their home search.
Requirements
microsoft office
crm
high school
sales
customer service
analytical
Ability to comprehend and interpret instructions, short correspondence, and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
Work is primarily conducted in an office setting. Requires sitting at a desk or workstation for extended periods. Involves the use of standard office equipment such as computers, phones, and printers.
Requires the ability to sit or stand for extended periods. Minimal physical effort in the day-to-day tasks.
This role does not require any travel; work is primarily conducted at the office.
Proficient understanding of the Microsoft suite, familiarity with CRM systems and practices.
High school diploma or GED equivalent
Proven work experience in Sales or Customer service and track record of achieving sales target is preferred. Previous phone sales experience is a plus.
Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.
This role demands availability for five days each week, with the potential for including weekends in the schedule as necessary.
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
$16B Merger
Landmark Acquisition
Completed a major merger in 2014, significantly expanding the company's portfolio and marking a pivotal moment in its growth strategy.
$1.67B Revenue
2023 Financial Performance
Achieved substantial revenue in 2023, reflecting strong performance across its multifamily housing division.
$405M Net Income
Profit Milestone
Generated significant net income in 2023, showcasing profitability despite market challenges.
250+ Properties
Extensive Portfolio
Manages a large portfolio of multifamily apartment communities, primarily concentrated in high-demand West Coast markets.
Founded in 1971 and became a NYSE-listed REIT in 1994, evolving from a small real estate company to a major player in the real estate sector.
Focuses on multifamily apartment communities, concentrating on supply-constrained West Coast markets.
Typical projects include coastal suburban and urban apartment communities, often featuring flexible leases and premium amenities.
Recognized as a leader in multifamily residential properties along the Pacific Coast.
Culture + Values
We value long-term relationships, integrity, and a commitment to excellence.
We create opportunities for our employees to grow and succeed.
We focus on delivering exceptional value to our customers, shareholders, and communities.
We believe in teamwork and collaborate to achieve common goals.
We embrace innovation to enhance our operations and business processes.
Environment + Sustainability
2050
Net Zero Target Year
Commitment to achieving Net Zero carbon emissions by this year.
Integrates sustainable practices into all stages of development and property management.
Emphasizes energy efficiency and reduction of greenhouse gas emissions.
Recognized for sustainability leadership, including certifications like LEED.
Focuses on water conservation and waste reduction in their properties.
Inclusion & Diversity
50% Women
Leadership Diversity
The workforce includes women in key leadership roles.
Has set clear goals for increasing gender diversity at all levels of the organization.
Has focused efforts on closing gender pay gaps within the company.
Tracks diversity metrics and implements programs to create an inclusive work environment.