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Mitigation Project Coordinator - Lindon, UT
Paul Davis Canada
Trusted leader in property damage restoration for residential, commercial and institutional properties.
Coordinating and managing mitigation projects for residential and commercial properties, ensuring quality service and customer satisfaction.
20d ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Lindon, UT
Field
Company Size
15,000 Employees
Service Specialisms
Property Damage Restoration
Emergency Services
Water Damage Restoration
Fire Damage Restoration
Mold Remediation
Storm Damage Repair
Commercial Services
Residential Services
Sector Specialisms
Residential
Commercial
Industrial
Institutional
Role
What you would be doing
job management
qa/warranty
reconstruction
project supervision
customer service
final walk
Participate in reconstruction and contents job duties as the work flow dictates
Complete special assignments as requested by supervisor
Maintain professionalism with project conditions: (i.e.: workmanship, homeowner relationships, safety, cleanliness, and trades people conduct)
Administer and oversee work orders and follow the progress of assigned work
Oversee, schedule, and supervise assigned projects from start to completion
Ensure that all QA/Warranty work on an ongoing basis is completed as it arises
Professionally represent the Paul Davis vision and values
Schedule the completed job tasks to include but not limited to updating all job management software, updating files, and ensuring technicians' performance
Interface with Emergency Services Operations Manager for project process, completion, conditions, and in preparation of new losses on all new projects
Manage job to speedy conclusion
Start job in a timely manner and secure necessary permits
Coordinate and monitor customer/homeowner quality service on a day to day basis
Provide input to other management based on observations from the field
Supervise and respond to all activities related to assigned program work and tasks assigned by Project Manager
Maintain constant communication with property owner
Professionally handle all concerns and complaints in a timely manner
Deliver job file for closing
Participate in marketing and business development as assigned
Manage final walk, scope completion, and sign COC at completion of all EMS projects
Maintain documentation on personal inspections and project flow
Participate in the A/R collections
Estimate emergency services billing and come to an approved scope of repairs with insurance adjusters and/or homeowners as the need arises
What you bring
multi-tasking
communication
microsoft office
mitigation
experience
high school
Ability to multi-task and prioritize while communicating effectively
High-level communicator
Proficient in Microsoft Office
Mitigation experience is a plus but not required
1-2+ years of experience in a relevant role preferred
High School diploma or equivalent
Highly organized and attention to detail with problem-solving abilities
Benefits
7 company paid holidays
On-the-job training to develop new skills
Medical, dental, vision, life, supplemental, and disability insurance offered
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