Business Development Manager

Description

The BDM will work closely with the Director of Growth & the Managing Director, and Marketing to run a high-velocity (3-5 logos per month) sales engine aligned with Ark’s go-to-market plan.

The Business Development Manager (BDM) will drive new client acquisition in the mid-market (£25k–£125k annual accounts) and expand Ark’s footprint where our brand reputation and track record already create high trust and credibility. This is a hunter-closer role, converting marketing qualified leads, referrals, and cold opportunities into logos, and scaling those logos into multi-year client programmes with recurring revenue.

• Deliver compelling pitches and negotiate terms to close deals in the £25k–£125k range at pace.
• Identify, target, and qualify opportunities across Ark’s Ideal Customer Profiles (ICPs) – property owners, investors, managing agents, and occupiers in the mid-market.
• Leverage Ark’s strong reputation, exceptional NPS, and existing market authority to open doors and build trust with decision-makers.
• Manage the full sales cycle from lead generation to close, ensuring rapid velocity and high conversion rates.
• Cultivate mid-market C-suite and senior stakeholder relationships to position Ark as a strategic partner, not just a transaction or vendor.
• Support Ark’s brand presence at webinars, roundtables, and industry events to drive recognition and authority.
• Provide accurate forecasts and insights to Directors and to support investor-grade reporting.
• Maintain a healthy pipeline of qualified opportunities with an average monthly close rate aligned to a £1.25m annual new business target.
• Ensure pipeline coverage in accordance with your KPIs. Build tailored proposals that are fit for purpose for QUOODA SaaS, consulting, and managed service programmes.
• Work with Marketing to refine campaigns and optimise lead generation.
• Partner with Customer Success to ensure seamless handover, onboarding, and long-term retention.
• Convert inbound leads from Ark’s thought leadership webinars, campaigns, and referrals into high-quality appointments.

Requirements

• Contribution to pipeline growth in line with Investment -grade GTM targets.
• Client satisfaction at handover (NPS/CSAT).
• Industry-Leading Software: Our innovative tools streamline risk and compliance management, putting clients in control and enabling them to demonstrate accountability to stakeholders.
• Proven Expert Knowledge: With over 30 years of experience and a trusted reputation among 200+ UK organisations, we provide workable solutions that align with our clients’ organisational and business goals, as well as regulatory requirements.

Benefits

Ark Workplace Risk | Hybrid with travel to our London office | All Business Expenses | Competitive Benefits and Healthcare

• Social events with your colleagues.
• Competitive & tailored salary and benefits package
• A wide range of benefits including Private Healthcare plan, 5% matched pension plan, 4x salary life cover, 25 days holiday with option to increase via salary sacrifice, and Perkpal - perks and reward program.
• Responsive Partnership: From every day, business-as-usual guidance to urgent, critical, complex, and contentious scenarios, we work in partnership with clients, becoming their trusted advisor and solution provider, whenever and wherever they need us most.
• Annual new business revenue: £1.25m (consulting + SaaS + managed services).
• Working with our diverse range of clients in the built environment, including residential and commercial.
• Opportunities for professional development and career progression
• A collaborative and supportive work environment focused on achieving excellence in compliance, risk, and health & safety
• Professional Membership reimbursement.

Training + Development

Interview process

Visa Sponsorship

Security clearance