Improves older adults’ lives through vibrant housing, services and outreach in Western NC
Provide tech support, admin, and training for Office 365, Power Platform, and device management.
20 days ago ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Asheville, NC
Office Full-Time
Company Size
501 Employees
Service Specialisms
Affordable Housing
Senior Living
Nonprofit Housing Development
Property Management
Resident Services
Sector Specialisms
Residential
Senior Living
Affordable Housing
Life Plan Communities
Health Services
Skilled Nursing
Short-term Rehabilitation
Long-term Care
Role
Description
office 365
app deployment
power platform
user support
training
documentation
Administer, maintain, and resolve technical issues within Office 365 environment
Facilitate application deployment and updates across managed assets
Contribute to the development and management of Power Apps, Power Automate workflows, and Power BI dashboards
Support the Givens Technology team daily by assisting with tasks as needed
Aid users in onboarding, troubleshooting, and adopting best practices
Conduct end-user training sessions and prepare comprehensive documentation and instructional materials
Requirements
helpdesk
customer support
office 365
associate degree
exchange
powerapps
Helpdesk Experience
1 + years working in any customer support role
1 + years' experience with Office 365 Suite or aligned certification
Must have, as a minimum, an associate degree in computer science or related field up to two years of related experience or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities
1 + year experience with Exchange, Intune, and Teams
Experience with Purview, PowerApps, Forms
Benefits
On-sight meal & uniform allowances
Paid time off (PTO) w/ immediate access to 5 PTO days before your 90 days!
Fast-growing nonprofit with tons of advancement opportunities
Flexible spending account (FSA) & access to AFLAC & Prudential Life insurance products
Educational assistance & professional development opportunities
Referral bonus program
Three major medical health insurance plans to choose from with dental and vision coverage at no additional cost
Free short-term disability, life insurance, & access to our employee assistance program
403(b) retirement plan with up to a 6% matching
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Four Campuses
Community Expansion
The company has expanded into four distinct campuses, including Life Plan and affordable communities.
70,000 lb Compost
Sustainability Effort
The company composts 70,000 pounds of leaves annually as part of its unusual sustainability efforts.
A Fitch Rating
Financial Strength
The company's communities are rated A by Fitch, reflecting its solid financial footing.
Top U.S. Recognition
National Accreditation
The company's Life Plan Communities were named top in the U.S. by Newsweek for 2025.
Founded in 1979 on a 160‑acre Asheville estate gifted by Marion J. Givens into a retirement community nestled in the Blue Ridge Mountains
Provides independent living, assisted living, skilled nursing, housekeeping, dining, fitness, health services and transportation across campuses
Operates outreach and nonprofit partnerships that deliver free screenings, chronic‑disease programs and community nurse services to underserved populations
Governed by an all‑volunteer board and affiliated with the United Methodist Church
Announced affiliation in April 2025 to bring another century‑old retirement community under its nonprofit umbrella, while retaining each site’s identity
Engages in unusual sustainability efforts—like on‑campus solar, native plantings and stream restoration
Earn‑while‑you‑learn nurse aide training, career‑growth and peer “cultivator” programs highlight its commitment to staff development
Culture + Values
We honor each person’s journey with respect, compassion, and dedication.
We are committed to a culture of service where each person is valued and heard.
We focus on building community relationships founded on trust, kindness, and a spirit of collaboration.
We continuously strive for excellence and embrace innovation in everything we do.
We are accountable to each other, our residents, and our communities.
Environment + Sustainability
2030
Net-Zero Carbon Emissions Goal
Aiming to achieve net-zero carbon emissions by the year 2030 through comprehensive sustainability initiatives.
Committed to sustainability in operations and design.
Incorporates energy-efficient building designs and practices into new and existing facilities.
Supports environmental stewardship through waste reduction and resource conservation.
Invests in renewable energy sources and sustainable landscaping practices.
Inclusion & Diversity
60% of employees
Gender Parity
Refers to the proportion of employees who identify as women.
Fosters an inclusive environment where diverse perspectives are valued.
Works to ensure equal opportunities for all employees and residents.