Installation Scheduling Coordinator- Bilingual

Description

The Installation Scheduling Coordinator is a full-time, non-travel position located in North Charleston, SC, within the Installation‑Maintenance‑Repair category. The role involves reviewing daily job schedules and assigning contracted crews based on expertise and availability.

• Communicate installation specifications to installers to ensure quality standards.
• Schedule installations to meet contractor timelines.
• Coordinate follow-up visits for repairs, corrections, and warranty issues.
• Enter accurate documentation and order updates into company systems.
• Address and escalate customer concerns to ensure satisfaction.
• Perform daily warehouse tasks, including receiving shipments and loading installers using a forklift.

Requirements

Success in this role requires strong computer proficiency, customer-service abilities, and the capacity to thrive in a high-volume, fast-paced environment.

• Fluent in both English and Spanish.
• Knowledge of flooring materials and installation processes (preferred).
• Proficiency with Microsoft Office and office management systems; RFMS experience a plus.
• Excellent time‑management, multitasking, and problem‑solving abilities.
• Strong attention to detail and written/verbal communication skills.
• Able to lift up to 70 lb as needed.

Benefits

• Bi‑weekly direct‑deposit payroll.
• Eligibility for group health, dental, and vision insurance after 60 days.
• Supplemental life, accident, cancer, and short‑term disability insurance after 60 days.
• Participation in ESOP and 401(k) with employer match.
• Paid time off from day one of employment.

Training + Development

Interview process

Visa Sponsorship

Security clearance