Fire and Water Restoration Project Coordinator

Description

• Safety and risk management, following and maintaining guidelines for all field staff and office personnel
• Track inventory of supplies and equipment
• Schedule and plan meetings and appointments
• Managing Customer and client satisfaction and representing and improving brand operations
• Continue professional development of PuroClean® specific skills and expertise: office procedures and processes
• Maintaining employee documentation, new hire orientations, and managing invoices, petty cash and duties related to office administration
• Managing documentation related to jobs, compliance, scheduling, and delegation of responsibilities
• Maintain trusting relationships with suppliers, customers and colleagues
• Handle collections on outstanding invoices
• Perform receptionist duties
• Sort and distribute communications in a timely manner
• Ensure clear communication with entire staff, ability to manage relationships

Requirements

• Thorough understanding of office management procedures
• Awareness and respect for safety, using care are caution with teammates and customers
• IICRC certified in ASD, WRT and AMRT
• Experience with program work from all major insurance carriers
• Aptitude with record keeping, easily accessing information, and communicating ‘the message’
• Experienced in XactAnalysis, Claims Connect, MICA, Dash software platforms
• Proven experience as a back-office assistant, office assistant or another relevant administrative role in property restoration or construction
• Being proactive in resolution of customer issues, concerns and complaints
• Understanding of safety guidelines and ability to manage them on site and while traveling
• Excellent organizational and time management skills
• Strength with multitasking and handling deadlines, organizational and leadership skills
• Ability to learn quickly and flexible with change and professional challenges
• Proficient in MS Office, Dash, MICA/Mitigate, Xactimate and DocuSketch
• Focus on personal development, team building, and leadership skills is essential
• Attention to detail, aptitude for multitasking and calm under pressure
• Proficient using Xactimate & Symbility/Mobile Claims estimating platforms

Benefits

• Referral program
• Tuition reimbursement
• Free uniforms
• Flexible schedule
• Paid time off
• Opportunity for advancement

Training + Development

Interview process

Visa Sponsorship

Security clearance