Innio Group
Leading provider of energy solutions, specializing in gas-powered engines for industrial applications.
Prepare parts, tools, and resources for Jenbacher engine field service events.
2 days ago
Junior (1-3 years)
Full Time
Texas, United States
Field
Company Size
5,000 Employees
Service Specialisms
Energy Solutions
Power Generation
Gas Engine Technology
Sustainability
Service & Maintenance
Digital Solutions
Sector Specialisms
Energy
Industrial
Commercial
Municipal
Power Generation
Hydrogen
Biogas
Renewable Energy
Role
Description
parts management
material management
resource monitoring
erp documentation
data upload
quality assurance
- Assist and represent the Field Service Staff Manager.
- Identify, order, and manage required parts, tools, and third‑party services using technical knowledge.
- Manage materials and external resources cost‑effectively.
- Monitor scheduled and unscheduled service resources to optimize utilization.
- Document all service events and tasks in Oracle ERP and update unit BOMs promptly.
- Upload service‑related data such as POs, budgets, and reports into relevant systems.
- Ensure adherence to quality standards and EHS guidelines for internal and external resources.
- Ensure Field Service Technicians follow all processes and business standards.
- Handle customer interactions professionally and proactively.
- Track and document unplanned work during service events.
- Request quotes for transactional services.
- Contribute to service team KPIs and recommend operational improvements.
Requirements
high school
jenbacher
oracle erp
troubleshooting
customer service
travel
Position Overview: INNIO is hiring a Work Preparator in the DFW/Abilene area to support service operations for Jenbacher engines. The role ensures all necessary parts, tools, and third‑party services are in place for field service events, while coordinating logistics, documentation, and compliance. The ideal candidate has strong technical knowledge, experience with Oracle ERP, and excellent customer service skills to help deliver efficient and high‑quality service.
The position requires the incumbent to reside in the DFW/Abilene area and be willing to travel up to 10 % for site and vendor visits, working independently in a remote environment.
- High school diploma or equivalent with relevant technical or business experience.
- 3–5 years experience working on Jenbacher engines.
- Strong understanding of service operations across all product variants, including parts and equipment planning.
- Technical knowledge of reciprocating engines (preferred).
- Proficiency in Oracle ERP, Microsoft Office, and technical databases.
- Analytical mindset with troubleshooting capabilities.
- Proven customer service abilities and responsiveness to customer needs.
- Effective operational‑level communication internally and externally.
- Knowledge of customer requirements and service expectations.
- Willingness to travel up to 10 % for site and vendor visits.
- Ability to work independently in a remote environment.
- Residence in the DFW/Abilene area.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
- Delivers cutting-edge gas-powered energy solutions to industries worldwide.
- Focuses on providing sustainable and efficient energy technologies with a strong emphasis on gas engines.
- Innovative engines and services power industries such as energy, utilities, and manufacturing.
- Has a rich history of providing reliable and scalable solutions, dating back several decades.
- Supports a wide range of projects, from large-scale industrial plants to decentralized energy systems.
- Helps clients reduce operational costs while maintaining high-performance energy generation.
- Flagship products include gas engines that deliver high efficiency, lower emissions, and greater flexibility.
- A key player in the shift towards cleaner energy sources in the industrial sector.
Culture + Values
- Founded on collaboration: "Making progress together"
- Transparent reporting aligned with Global Reporting Initiative standards
- Passionate about making a difference and building trust among stakeholders
- Customer-focused: empowering industries and communities in the energy transition
- Reliability and resilience in operations and solutions
Environment + Sustainability
50% reduction
GHG Emissions Target
The company aims to reduce absolute Scope 1 & 2 GHG emissions by 50% by 2030, reflecting a significant commitment to lowering its carbon footprint.
42% reduction
Supply Chain Emissions Target
The company targets a 42% reduction in Scope 3 emissions by 2030, focusing on optimizing its supply chain's environmental impact.
80% suppliers
Net Zero Commitment
80% of the company's suppliers by spend are committed to achieving net zero by 2050, indicating strong collaboration on sustainability goals.
20% hydrogen today
Hydrogen-Ready Engines
All new Jenbacher engines are capable of using up to 20% hydrogen and can be retrofitted to run on 100% hydrogen by 2025, showcasing innovation in clean energy solutions.
- Joined UN Race to Zero campaign
- External independent verification of GRI compliance
- Joined UN Global Compact and Responsible Minerals Initiative
- EcoVadis Silver Medal; Sustainalytics top ranking in machinery sector
Inclusion & Diversity
Female Employees at 18.1%
Gender Diversity Metric
Female employees rose to 18.1% at the end of 2023, reflecting a 4% increase from 2022 and a 7.5% growth over three years.
+25% Diversity Target by 2025
Diversity Expansion Goal
Aims to increase representation of identified diversity groups by 25% across functions, using a 2020 baseline for comparison.
Leadership Development by 2030
Inclusive Leadership Initiative
Committed to advancing diverse leadership capabilities within the organization by 2030.
- INNIO Group’s 2023 report notes continued work toward diverse and inclusive work environment.