Lead - IT

Description

• Ensure effective integration of ERP, CRM, eCommerce, and analytics systems.
• Develop cybersecurity policies and ensure compliance with IT audits and data protection regulations.
• Manage vendor relationships, contracts, and SLAs.
• Maintain business continuity plans and disaster recovery processes.
• Manage firewalls, VPNs, WAN/LAN, and wireless systems to support 24/7 operations.
• Oversee IT budgets and ensure cost-effective technology investments.
• Leverage analytics and business intelligence to enhance sales and operations.
• Develop and implement IT roadmaps aligned with business goals.
• Lead and mentor a team of IT professionals across ERP, network, and support functions.
• Collaborate with a high-performing leadership team driving innovation.
• Work on advanced retail and enterprise technology systems.
• Manage implementation, integration, and support of Navision and LS Retail across Finance, Sales, Inventory, and Procurement.
• Lead digital transformation and technological innovation initiatives.
• Serve as a trusted advisor to business leadership.
• Ensure compliance with airport authorities, customs systems, and regulatory requirements.
• Maintain secure and scalable network infrastructure across stores, warehouses, and corporate offices.
• Deploy technology solutions for POS, customer engagement, and inventory optimization.
• Lead IT transformation initiatives in a fast-paced airport retail environment.

Requirements

This role demands strong leadership and technical expertise to drive digital transformation in a retail environment. The successful candidate will be responsible for managing enterprise systems such as Microsoft Dynamics NAV (Navision), Business Central, and LS Retail, ensuring high availability of network infrastructure and maintaining compliance with airport and duty-free regulations.

Hyderabad Duty Free, part of the GMR Group, is seeking an experienced Lead – IT from a retail background to oversee the end-to-end planning, implementation, and management of IT systems like Microsoft Dynamics NAV (Navision), Business Central, and LS Retail and infrastructure across our duty-free businesses in Hyderabad, Kannur, Goa, Vizag, and other upcoming locations.

Mandatory Technical Skills - Microsoft Dynamics NAV (Navision), Business Central, and LS Retail

• Bachelor's or Master's degree in Computer Science, Information Systems, or related field.
• Strong understanding of network infrastructure, cybersecurity frameworks, and retail technology ecosystems.
• 12–18 years of total IT experience with at least 5 years in a leadership role in retail or airport-based operations.
• 8–12 years of hands-on experience with Microsoft Dynamics NAV (Navision) and LS Retail.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance