Service Administrator

Description

• Serve as the main point of contact for supporting field and office on new service management software
• Soliciting vendor and subcontractor proposals, as needed, and assisting with proposals for preventive and corrective maintenance work
• Performing new customer setup, identifying outstanding issues, and assisting with deficiency reporting
• Establishing and maintaining open, positive relationships with the team, clients, vendors, and suppliers
• Maintain the service contract renewals process and preventive maintenance scheduling
• Attending weekly Service Team meetings; providing updates on status and upcoming client needs
• Assisting the service manager with fleet management
• Assisting with Project Management, and outside superintendent scheduling as well as the look ahead reports
• Assisting with work orders, purchase orders, submittals and RFI management

Requirements

This role requires motivation paired with curiosity for mechanical, plumbing, and fire protection systems, bold innovation, and a passion for people. As a Service Administrator, you will provide tactical support to the entire Service Team. This is a great opportunity to join an amazing organization!

• Possess high-standards across the board- from your own contributions to the people you work with to the projects you work on
• Strong communication skills and ability to interact with internal and external partners
• 2-3 years’ experience in a support role; minor understanding of construction preferred
• Possess solid communication skills, both written and verbal
• Fantastic organizational skills and great follow through on tasks
• Works well under pressure in a rapidly changing environment
• Problem solver with a genuine interest in learning and developing

Benefits

Pay Range: $28.85/hr - $31.25/hr

• Quarterly bonuses
• Quarterly company Town Halls and employee get-together
• Opportunities for growth and development at all stages of your career
• Robust Medical and Dental plans with low-cost deductibles and premiums
• Disability and Life insurance at no expense to you
• 401(k) plan to help you save for retirement, PLUS a company contribution and profit sharing
• Generous PTO and 11 paid holidays
• Annual tuition reimbursement allowance
• Flexible Spending Accounts
• A dynamic work environment with engaging and state of the art projects in life science, healthcare, and higher education

Training + Development

Interview process

Visa Sponsorship

Security clearance