Service Now Sr Developer at Johnson Controls in India | Kablio

Role

Description

servicenow development

business rules

rest apis

flow designer

data workflows

regression testing

The senior developer will oversee development for at least two core ServiceNow products—mandatory ITSM and CMDB—delivering advanced configurations such as Business Rules, Script Includes, UI policies, and Flow Designer logic. Responsibilities also include creating and maintaining scripted REST APIs, integrating data workflows, supporting upgrades and regression testing, and ensuring data quality across ITOM, CMDB, SAM, HAM, and ITSM.

Lead development across multiple ServiceNow products, including ITSM and CMDB.
Build advanced configurations: Business Rules, Script Includes, Client Scripts, UI Actions, UI Policies, ACLs, and Flow Designer logic.
Develop and optimize JavaScript, HTML, CSS, Bootstrap, and AngularJS components.
Create and maintain scripted REST APIs, IntegrationHub flows, and data workflows.
Collaborate with architects to design scalable solutions and support upgrades, patches, and regression testing.
Troubleshoot complex issues, perform root‑cause analysis, and ensure data quality across ITOM, CMDB, SAM, HAM, and ITSM.
Review and mentor junior developers’ work, providing guidance and code reviews.
Document designs, scripts, and configuration changes; translate business requirements into technical solutions.

Requirements

servicenow

glide apis

javascript

flow designer

bachelors

csa

Strong proficiency in JavaScript (client and server), Glide APIs, and platform scripting is required, along with hands‑on experience in Flow Designer, Workflow Editor, and IntegrationHub. The candidate should be well‑versed in Service Portal customization, ACLs, ATF, ITIL processes, and scoped app development, and possess 4–7+ years of ServiceNow development experience, a Bachelor’s degree or equivalent, and preferably CSA, CAD, or CIS certifications.

Demonstrate expertise in Glide APIs, platform scripting, and Flow Designer/Workflow Editor.
Experience with Service Portal customization, ACLs, ATF, ITIL processes, and scoped app development.
Hold 4–7+ years of ServiceNow development experience, a Bachelor’s degree in IT or related field, and CSA/CAD/CIS certifications (preferred).

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1885

Year Founded

Pioneered the electric thermostat and launched the building controls industry.

2016

Year of Merger

Merged with Tyco International, expanding into fire protection and security.

$26.8B

Annual Revenue

Generates revenue across four global business segments.

Record Backlog

Project Demand

Maintains a strong backlog of digital and infrastructure projects.

Pioneered the electric thermostat, launching the building controls industry.
Evolved into a global leader in smart building systems through over a century of innovation.
Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform.
Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services.
Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.

Culture + Values

N/A – Johnson Controls does not publish an official list of culture or values under standardized headings on its public website or LinkedIn.

Environment + Sustainability

43.8% reduction

Emissions reduction

Reduced Scope 1 & 2 emissions by 43.8% since 2017 toward a 55% target by 2030.

56% reduction

GHG intensity

Achieved a 56% reduction in GHG intensity since 2017.

56% renewables

Global electricity

56% of global electricity was matched by renewables in 2024.

25% sites landfill-free

Manufacturing sites

23 manufacturing sites (25%) achieved zero-landfill in 2024.

Inclusion & Diversity

Double women leaders by 2026

Global Leadership Diversity Target

Aim to double women leaders globally and minority leaders in the U.S. within five years, initiative launched in 2021.

>100k global workforce

Community Volunteering Impact

Engaged global workforce of over 100,000 across 150+ countries, contributing over 61,000 volunteer hours in 2023.

Includes diversity targets in senior leaders’ performance metrics tied to compensation.
Partnerships with HBCUs to develop next-gen sustainable building leaders through scholarships and education initiatives.
Increased spend with women- and minority-owned businesses as part of supplier sustainability and inclusion goals.

Articles

Media Contact

Privacy and Trust Center

Investor & Media Contacts (SEC filing)

Role

Description

servicenow development

business rules

rest apis

flow designer

data workflows

regression testing

Lead development across multiple ServiceNow products, including ITSM and CMDB.
Build advanced configurations: Business Rules, Script Includes, Client Scripts, UI Actions, UI Policies, ACLs, and Flow Designer logic.
Develop and optimize JavaScript, HTML, CSS, Bootstrap, and AngularJS components.
Create and maintain scripted REST APIs, IntegrationHub flows, and data workflows.
Collaborate with architects to design scalable solutions and support upgrades, patches, and regression testing.
Troubleshoot complex issues, perform root‑cause analysis, and ensure data quality across ITOM, CMDB, SAM, HAM, and ITSM.
Review and mentor junior developers’ work, providing guidance and code reviews.
Document designs, scripts, and configuration changes; translate business requirements into technical solutions.

Requirements

servicenow

glide apis

javascript

flow designer

bachelors

csa

Demonstrate expertise in Glide APIs, platform scripting, and Flow Designer/Workflow Editor.
Experience with Service Portal customization, ACLs, ATF, ITIL processes, and scoped app development.
Hold 4–7+ years of ServiceNow development experience, a Bachelor’s degree in IT or related field, and CSA/CAD/CIS certifications (preferred).

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1885

Year Founded

Pioneered the electric thermostat and launched the building controls industry.

2016

Year of Merger

Merged with Tyco International, expanding into fire protection and security.

$26.8B

Annual Revenue

Generates revenue across four global business segments.

Record Backlog

Project Demand

Maintains a strong backlog of digital and infrastructure projects.

Pioneered the electric thermostat, launching the building controls industry.
Evolved into a global leader in smart building systems through over a century of innovation.
Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform.
Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services.
Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.

Culture + Values

N/A – Johnson Controls does not publish an official list of culture or values under standardized headings on its public website or LinkedIn.

Environment + Sustainability

43.8% reduction

Emissions reduction

Reduced Scope 1 & 2 emissions by 43.8% since 2017 toward a 55% target by 2030.

56% reduction

GHG intensity

Achieved a 56% reduction in GHG intensity since 2017.

56% renewables

Global electricity

56% of global electricity was matched by renewables in 2024.

25% sites landfill-free

Manufacturing sites

23 manufacturing sites (25%) achieved zero-landfill in 2024.

Inclusion & Diversity

Double women leaders by 2026

Global Leadership Diversity Target

Aim to double women leaders globally and minority leaders in the U.S. within five years, initiative launched in 2021.

>100k global workforce

Community Volunteering Impact

Engaged global workforce of over 100,000 across 150+ countries, contributing over 61,000 volunteer hours in 2023.

Includes diversity targets in senior leaders’ performance metrics tied to compensation.
Partnerships with HBCUs to develop next-gen sustainable building leaders through scholarships and education initiatives.
Increased spend with women- and minority-owned businesses as part of supplier sustainability and inclusion goals.

Articles

Media Contact

Privacy and Trust Center

Investor & Media Contacts (SEC filing)