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COMMUNITY MANAGER - Pine Meadow
Royal American Management, Inc
Oversee property operations, staff, leasing, budgeting, and resident relations.
12d ago
Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
Gainesville, FL
Onsite
Company Size
350 Employees
Service Specialisms
Property Management
Third Party Management
Vendor Services
Contracting
Maintenance
Training
RealPage Systems Support
Affordable Compliance Programs
Sector Specialisms
Multifamily
Affordable Housing
Mixed-Use Communities
Commercial Developments
Hotel Facilities
Property Management
Single-Family Housing Rental
Role
What you would be doing
marketing campaigns
rent collection
vendor management
maintenance tracking
budget planning
resident relations
- Develop and execute effective marketing and advertising campaigns for apartment leasing
- Maintain sound rent collection procedures, including following up with delinquent accounts
- Maintain familiarity with all procedures and requirements for accounts payable
- Deliver rent deposits to bank and submit relevant documentation
- Effectively communicate with applicants, residents, vendors and supervisors in e-mail, by phone, or in person regarding day to day operations of the property
- Conduct walk-through and follow up for vendors work on site
- Maintain knowledge and awareness of market conditions affecting leasing and operations
- Create positive, welcoming, supportive environment for residents, visitors, and community associates
- Monitor landlord-tenant relations and mediate disputes when necessary
- Evaluate associates performance, including the completion of annual performance reviews
- Counsel underperforming associates and provide constructive feedback to improve performance
- Ensure all contractors/vendors have approval from Vendor Compliance prior to performing any work on the property, once approved monitor the activities being performed
- Oversee security deposit administration including inspecting units to determine residents balance or refund, prepare disposition letters, and process security deposit returns
- Inspect property grounds, office, community room(s) and all other amenities to ensure they are clean and maintained
- Supervise and provide training to community associates
- Utilize maintenance software program to enter in and track service request, and regularly review maintenance reports
- Assist with development and implementation of resident services programming
- Attract, screen, and select prospective residents in accordance with federal, state, governing program laws and regulations utilizing the set Resident Selection Criteria
- Participate in the preparation of the annual operating budget, and work with the Regional Manager to maintain budgetary guidelines
- Inspect apartments for move in condition and turn over status
- Full oversight of assigned property
What you bring
arm
cam
onesite
leadership
3 years
license
- Strong leadership skills, communication skills, and decision-making abilities. Must be able to motivate portfolio and team members to accomplish company goals and expectations
- High School Diploma or Equivalent
- Demonstrate strong written and oral communication skills
- Minimum three (3) years property management experience preferred
- Travel independently for the purpose of conducting property business. Must have a government issued state ID, or valid driver’s license if required by Management based on location/property or business needs
- High degree of creativity, coupled with sound business judgment
- The following designations are preferred: ARM (Accredited Residential Manager), CAM (Certified Apartment Manager)
- Excellent written and oral communication skills
- An aggressive self-starter, yet diplomatic to effectuate positive relations with subordinates and peers. Performance oriented and highly motivated to produce results.
- Requires the ability to perform and handle interruptions in a rapidly changing, multi-tasking environment in an appropriate manner
- Must be able to access all areas of the propertys grounds and structures, including multilevel structures, with or without the aid of an elevator
- Must be able to provide excellent customer service and effectively and professionally communicate in e-mail, by phone, or in person during the course of the workday
- Able to work with at a computer for a minimum of 7 hours daily either standing or sitting
- Property/ Community Manager state level license where required
- Ability to perform all functions of an Assistant Community Manager
- Work requires high attention and mental demands including the ability to prioritize and process information with accuracy and clarity
- Computer literacy
- Proficiency in One Site preferred
- Sound understanding of progressive multi-family management and operations as it relates to management of assets, personnel management, office operations, budgeting and planning
- Experience in affordable housing, Tax Credit, HUD and/or Rural Development preferred
- Work flexible schedule, including evenings and weekends
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
- Founded with a vision to provide top-tier property management, Royal American Management has grown to offer a wide range of services.
- With decades of experience, they specialize in residential and commercial real estate management, overseeing properties across multiple states.
- The company is known for its adaptive approach, tackling everything from large-scale apartment complexes to office spaces.
- Throughout their history, Royal American has prided itself on maintaining high occupancy rates and fostering strong tenant relationships.
- They bring a unique blend of experience and innovation, ensuring the properties they manage are always well-maintained and valued.
- Integrity and honesty are at the core of everything we do.
- Commitment to providing superior service to residents and clients.
- Empowering employees to reach their full potential.
- Dedicated to providing a safe and rewarding environment for both employees and residents.
- Fostering a culture of respect, trust, and professionalism.
2050
Net Zero Target
Aiming to achieve net zero carbon emissions by 2050 through comprehensive sustainability initiatives.
- Committed to reducing environmental impact across all operations.
- Implementing energy-efficient technologies and sustainable practices in property management.
- Reducing water usage and waste production in all managed properties.
- Encouraging residents to adopt sustainable living practices.
- Focused on creating a diverse and inclusive work environment.
- Providing equal opportunities for all employees.
- Fostering a culture of respect and understanding.
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