Senior Contracts Administrator at Global Fire & Security Systems in Nottingham, England, United Kingdom | Kablio

Role

Description

crm management

data import

order setup

asset review

contract mobilisation

client interaction

Contact internal and external clients to obtain missing information or answer queries
Management of own workload ensuring all customer KPI’s are met
Update customer records with notes and specific customer portal instructions
Maintain and update customer records in the CRM system
Retention of contracts with support from the Operational Team
Importing database changes and/or new contracts into CRM system via import tool
Review and Process set up of new maintenance orders via internal CRM tools whilst checking data accuracy
Mobilisation of large new contracts in conjunction with Business Development Managers and Sales Co-ordinator
Asset review and collation using internal Apps for contract accuracy
Attend contract management update meetings with senior management as required
Identify and resolve problems on accounts post mobilisation, data change, integration
Review and respond to internal and external enquiries, communicating with new and existing clients.
Day to day administration duties to ensure an effective running of the Contracts team.

Requirements

contracts admin

sales support

crm

ms excel

detail oriented

multitasking

Confidence, enthusiasm and has previous experience in an Administration role. Someone who can work on their own but also as part of a team to achieve overall results
Excellent attention to detail in a fast-paced role communicating via phone, email, portals at all levels.
Proven work experience as a Contracts Administrator or Sales support agent
Excellent organisational and multitasking skills
Ability to work under strict deadlines
Hands on experience with CRM software and MS Office (MS Excel in particular)

Benefits

Paid refer a friend bonus
Employee recognition scheme
Great public transport location
Additional days holiday for each full years’ service up to 25 days, plus bank holidays
Discounted travel to work schemes - Tram2work and Robin Hood tram and bus scheme
Development and progression opportunities

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 2000

Year Established

The company was established in the early 2000s and has since expanded across the UK.

£22M turnover

Current Revenue

Aimed at delivering end-to-end fire safety and security engineering services.

BS 5839-1 standards

Regulatory Compliance

Adapting systems to meet the latest fire safety regulations across public and private installations.

It grew steadily to mid-size, offering end-to-end fire safety and security engineering for diverse sectors.
Typical projects include complex installations of fire alarms, voice evacuation, CCTV, intruder alarms, access control, and suppression systems.
Specialising in buildings, commercial sites, industrial plants, retail venues, and utility infrastructures, they serve clients with tailored packages.
Often called in for large refurbishments, high-risk facilities, or bespoke voice evacuation setups, their expertise handles complexity with precision.
Hands-on commissioning and ongoing maintenance underpin their reputation—projects aren’t just built, they’re managed end-to-end.

Culture + Values

We provide innovative and cost-effective solutions that meet or exceed customer expectations.
We maintain a commitment to excellence and continuous improvement.
We take pride in delivering high-quality products and services in a safe and secure manner.
We value collaboration and teamwork in achieving common goals.
We are committed to developing lasting relationships with customers, partners, and employees.

Environment + Sustainability

2050 Target

Net Zero Emissions

Aiming to achieve net zero carbon emissions by the year 2050.

Committed to reducing environmental impact and supporting sustainability initiatives.
Implementing energy-efficient technologies across all systems and solutions.
Proactively reducing carbon footprint through operational efficiencies and sustainable practices.
Monitoring and minimizing waste production in the company's day-to-day operations.

Inclusion & Diversity

Articles

Maintenance

About Us

Products and Services

Glassdoor reviews

Role

Description

crm management

data import

order setup

asset review

contract mobilisation

client interaction

Contact internal and external clients to obtain missing information or answer queries
Management of own workload ensuring all customer KPI’s are met
Update customer records with notes and specific customer portal instructions
Maintain and update customer records in the CRM system
Retention of contracts with support from the Operational Team
Importing database changes and/or new contracts into CRM system via import tool
Review and Process set up of new maintenance orders via internal CRM tools whilst checking data accuracy
Mobilisation of large new contracts in conjunction with Business Development Managers and Sales Co-ordinator
Asset review and collation using internal Apps for contract accuracy
Attend contract management update meetings with senior management as required
Identify and resolve problems on accounts post mobilisation, data change, integration
Review and respond to internal and external enquiries, communicating with new and existing clients.
Day to day administration duties to ensure an effective running of the Contracts team.

Requirements

contracts admin

sales support

crm

ms excel

detail oriented

multitasking

Confidence, enthusiasm and has previous experience in an Administration role. Someone who can work on their own but also as part of a team to achieve overall results
Excellent attention to detail in a fast-paced role communicating via phone, email, portals at all levels.
Proven work experience as a Contracts Administrator or Sales support agent
Excellent organisational and multitasking skills
Ability to work under strict deadlines
Hands on experience with CRM software and MS Office (MS Excel in particular)

Benefits

Paid refer a friend bonus
Employee recognition scheme
Great public transport location
Additional days holiday for each full years’ service up to 25 days, plus bank holidays
Discounted travel to work schemes - Tram2work and Robin Hood tram and bus scheme
Development and progression opportunities

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 2000

Year Established

The company was established in the early 2000s and has since expanded across the UK.

£22M turnover

Current Revenue

Aimed at delivering end-to-end fire safety and security engineering services.

BS 5839-1 standards

Regulatory Compliance

Adapting systems to meet the latest fire safety regulations across public and private installations.

It grew steadily to mid-size, offering end-to-end fire safety and security engineering for diverse sectors.
Typical projects include complex installations of fire alarms, voice evacuation, CCTV, intruder alarms, access control, and suppression systems.
Specialising in buildings, commercial sites, industrial plants, retail venues, and utility infrastructures, they serve clients with tailored packages.
Often called in for large refurbishments, high-risk facilities, or bespoke voice evacuation setups, their expertise handles complexity with precision.
Hands-on commissioning and ongoing maintenance underpin their reputation—projects aren’t just built, they’re managed end-to-end.

Culture + Values

We provide innovative and cost-effective solutions that meet or exceed customer expectations.
We maintain a commitment to excellence and continuous improvement.
We take pride in delivering high-quality products and services in a safe and secure manner.
We value collaboration and teamwork in achieving common goals.
We are committed to developing lasting relationships with customers, partners, and employees.

Environment + Sustainability

2050 Target

Net Zero Emissions

Aiming to achieve net zero carbon emissions by the year 2050.

Committed to reducing environmental impact and supporting sustainability initiatives.
Implementing energy-efficient technologies across all systems and solutions.
Proactively reducing carbon footprint through operational efficiencies and sustainable practices.
Monitoring and minimizing waste production in the company's day-to-day operations.

Inclusion & Diversity

Articles

Maintenance

About Us

Products and Services

Glassdoor reviews