NiSource provides natural gas and electricity services to millions across the U.S.
The role supports customers, contractors, and attorneys across NiSource territories in facility damage investigation and related revenue accounting functions. It focuses on accurate billing, collections, and data management while ensuring compliance with regulatory requirements.
Responsibilities include overseeing damage‑claim processing, providing training, serving as a subject‑matter expert, and driving continuous‑improvement initiatives within the department. The incumbent collaborates with multiple stakeholders to resolve complex issues and supports back‑office operations.
Candidates need 1‑3 years of natural‑gas distribution experience, strong analytical and leadership skills, and proficiency with industry software and regulatory knowledge. A high school diploma and familiarity with gas maps, One Call Center law, and related computer applications are required.
Compensation ranges from $69,900 to $105,000, reflecting experience and internal equity. NiSource serves nearly four million customers in the Midwest and Mid‑Atlantic and has been recognized as a top employer.